Air Import or Export Coordinator

Job Overview

Air Import or Export Coordinator –

Location:

Houston – Various locations. Salary $50k to $65k base depending on experience. Excellent benefits, 401k, medical. Cargowise advantageous or similar software. Minimum 2 years of current experience working at an international freight forwarder in operations is required to complete the tasks asked of this position. Candidates must be legally eligible to work in the US. Sorry, visa/sponsorship is not available.

The Air Import or Export coordinator is responsible for the handling of air import or export files, including following the compliance guidelines that are in place, preparing quotes, and providing customer service.

• Handle day-to-day air import or export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• File the relevant documentation to process the shipments.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.

• Commitment to excellent customer service, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization or work independently with little or no supervision to achieve results.
• Practical problem‑solving and decision‑making skills.

• Minimum high school diploma or GED.
• 2 years of experience in international freight forwarding logistics operations.