Night Shift Dock Worker

Mission Support

Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work.

Job Title:

Dock Worker 1 (Night Shift)

Department:
Donated Goods Program (DGP)

Reports to:

Dock Manager

FLSA Status:
Non-Exempt

Mission Support

Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work.

Responsible for processing goods and emptying equipment for transportation flow according to GWH policy and ensuring the efficient and cost-effective operation and stewardship of the outlet store and donation center to maximize profitability for mission services funding.

• Demonstrate GWH’s Core Values in all actions.
• Ensure adherence to Guiding Principles and CARF standards.
• Ensure alignment and consistency of all aspects of the outlet store operations.
• Operate assigned equipment safely in accordance with organizational and safety policies and procedures.
• Process donated goods efficiently and effectively based on GWH’s needs and adapt to changes in commodities processing as assigned.
• Bale merchandise, identify and demonstrate understanding of items that can be baled together or items that cannot be baled but should be processed separately.
• Assist with quality control assurance.
• Maintain accurate bale count with production equivalent to eight (8) to ten (10) bales per 8-hour shift, averaging over one (1) bale per hour.
• Sort totes and process each tote with urgency when assigned.
• Ensure that all products are constantly being rotated.
• Assist in efficiently moving goods on the dock or production areas and when loading and unloading trucks with the aid of material handling equipment as needed.
• Fill outlet boats with products and rotate them on and off the floor per the rotation schedule.
• Sorts products into appropriate salvage, recycling, and trash based on current commodity expectations.
• Operate assigned material handling equipment safely and prudently per the laws of the State of Texas and GWH safety policies and procedures.
• Maintain the processing area in a neat and clean condition.
• Follow safe work procedures and personal protective equipment as required (e.g., lifting, proper equipment use, etc.) and report incidents and injuries immediately to a supervisor.
• Follow the identified compliance standards and GWH guidelines for processing different commodities.
• Report equipment, machinery, and other GWH property repairs and/or maintenance to a manager.
• Complete required paperwork (e.g., logs, maintenance reports, etc.) accurately and in a timely manner, following policies and procedures.
• Establish and maintain a cooperative, functional work relationship with all associates.
• Performs other duties as assigned by management.

• Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
• Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must be punctual, maintain a professional appearance, and perform expected duties.
• Maintain a high level of confidentiality.
• Must perform all duties according to GWH safety procedures, maintain good housekeeping standards, and ensure all walkways are clear and free of clutter.
• Adheres to local, state, and federal laws and regulations.