Operations Logistics Manager Coordinator

Position Overview

We are looking for an experienced Logistics Account Manager to own customer relationships and manage the coordination of freight from port to warehouse.

This is a high-communication, fast‑paced role where you will be the main point of contact for customers, ensuring smooth execution, accurate scheduling, and strong service.

You will work closely with our operations team to ensure every load is handled efficiently.

• High‑touch role managing customer relationships, drayage coordination, and warehouse scheduling.
• Must have experience in freight, drayage, or logistics coordination.
• A leadership action‑oriented problem solver. Process improvement oriented with priority setting and able to handle multiple projects. Ability to make timely decisions. Able to cope in a fast‑paced environment. Good communication skills across all levels and functions of the organization. A true team player.

• Manage and communicate with assigned customer accounts.
• Coordinate drayage shipments from port to warehouse.
• Schedule pickups, deliveries, and warehouse appointments.
• Enter and manage loads in TMS.
• Provide updates and maintain proactive communication with customers.
• Work with dispatch and operations to ensure successful execution.
• Handle issues, delays, and customer concerns professionally.
• Identify opportunities to grow existing accounts.

• Experience in logistics, freight, or drayage (REQUIRED).
• Strong understanding of shipping coordination and scheduling.
• Excellent communication and problem‑solving skills.
• Ability to manage multiple shipments and priorities at once.
• Experience with TMS systems (preferred).
• Comfortable working in a fast‑paced, high‑accountability environment.

• Someone who takes ownership of their accounts.
• Strong communicator who keeps customers informed.
• Solution‑oriented mindset.
• Ability to stay organized under pressure.

• Become a part of a growing company with real opportunity for advancement.
• Help build and shape internal systems and processes.
• Work directly with leadership.
• Opportunity to grow into senior roles as we scale.