Manager of Controls

3215 Claymoore Park Drive, Houston , Texas 77043 , United States

Manager of Controls - HVAC Products | Carrier Enterprise

Carrier Enterprise is looking for a Manager of Controls for our Houston (Claymore Park Dr) location.

About Carrier Enterprise and

What We Offer:

Carrier Enterprise (CE) is a leading national distributor of residential and light commercial HVAC products, parts, and supplies, serving licensed HVAC/R dealers and contractors across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With 200+ locations, we deliver top-quality HVAC/R solutions where our customers need them most. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Learn more about us at

• Health Insurance
• Health Savings Account (HSA)
• Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement and Professional Development Opportunities

As a Manager of Controls, you willassistand train commercial contractors with Carrieri-Vu controls. This position will be expected to draw up submittals,assistincontrolsstart-up, support and trouble shooti-Vucontrols system when called upon by our clients.

Essential Duties and Responsibilities:

• Provide a primary resource for our customers to answercontrolsquestions.
• Assistinoperatingthe existing Certified Controls Expert Contractor Programs.
• Maintain Technician Certification documentation andestablishtraining & testing requirements.
• Assistin conducting training classes for the sales & installation of Carriercontrolssystems for dealers.
• Attract elite contractor memberships in the Factory Controls Authorization Program.
• Supports roll out newcontrolsproducts to the Controls Expert dealers.
• Grow the Carrier Commercial Controls presence in the assigned Carrier Enterprise region(s).
• Manage the interface between the factory and our customers.
• Travel throughout the assigned region(s) to provide support to Carrier controls dealers.

Qualifications

• Proven experience in HVAC systems Controls support.
• Excellent communication skills, with the ability to explain technical concepts to non-technical customers in a clear and concise manner.
• Proficiency in using remote support tools and software to diagnose and resolve customer issues.
• Customer-centric mindset with a passion for providing exceptional service and resolving customer problems effectively.
• Strong problem-solving and analytical skills, with the ability to think critically and creatively toidentifyand resolve technical issues.
• Familiarity with HVAC commercial systems Controls Software, ideallyi-Vu.
• Ability to work collaboratively in a team environment, coordinating efforts with otherdepartmentsto ensure customer satisfaction.
• Detail-oriented and highly organized, with the ability to manage multiple customer cases simultaneously and prioritize tasks effectively.
• Willingness to continuously learn and stay updated on new HVAC technologies, products, and industry trends.

Requirements

• 5years ofExperienceinHVAC Systems Controls support.

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where employees and applicants are treated based on merit, qualifications, and competence.

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees.

Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise.

See where your drive will take you!

Find…