General Maintenance

Position: GENERAL MAINTENANCE: FULL-TIME
General Maintenance – Hotel ZaZa Memorial City

Location:

Memorial City

Reports To:

Engineering Manager Experience

Required:

Previous hotel engineering experience required; luxury hotel experience preferred

Markets:
Houston About Hotel Za Za Hotel  ZaZa is a collection of luxury boutique hotels recognized for delivering exceptional guest experiences through distinctive accommodations, personalized service, and attention to detail. At Hotel ZaZa Memorial City, our associates are passionate about creating memorable moments and exceeding guest expectations in every interaction.

We are seeking a skilled, dependable, and service-oriented Engineer to join our Engineering team. This individual will play a critical role in maintaining the property, ensuring guest comfort, preserving hotel assets, and responding to maintenance needs while upholding the luxury standards that define the Hotel ZaZa brand.

Position Overview The Engineer is responsible for the maintenance, repair, and operation of hotel facilities, guest rooms, public spaces, and mechanical systems. This position ensures the safe, efficient, and continuous operation of the property through preventive maintenance programs, prompt response to guest requests, and adherence to safety standards.

The ideal candidate possesses strong troubleshooting abilities, extensive hotel maintenance knowledge, excellent guest service skills, and the flexibility to work a variety of shifts. Open availability is required, including mornings, evenings, overnight shifts, weekends, and holidays.

Key Responsibilities Perform preventive maintenance on guest rooms, public areas, back-of-house spaces, and hotel equipment.

Troubleshoot and repair electrical, plumbing, HVAC, kitchen equipment, lighting, carpentry, painting, and general building maintenance issues.

Respond promptly to guest service requests and maintenance work orders.

Maintain all hotel mechanical systems to ensure optimal performance and guest satisfaction.

Conduct routine inspections of equipment, facilities, and life-safety systems.

Assist with repairs and maintenance of boilers, chillers, air handling units, pumps, water systems, and related equipment.

Monitor building automation systems and identify operational concerns.

Complete daily engineering logs, maintenance records, and work order documentation.

Assist with room renovations, capital projects, and property improvement initiatives.

Support emergency response procedures involving utility outages, fire alarms, severe weather, and other incidents.

Ensure compliance with OSHA regulations, fire and life-safety requirements, and company safety policies.

Coordinate with outside contractors and vendors when necessary.

Maintain a clean, organized, and safe work environment.

Safeguard company equipment, tools, and assets.

Participate in departmental meetings and required training programs.

Provide professional and courteous service to guests and fellow associates.

Perform other duties as assigned by management.

Qualifications Strong knowledge of hotel engineering operations and building systems.

Ability to diagnose and solve maintenance and operational issues efficiently.

Excellent customer service and communication skills.

Ability to prioritize multiple assignments in a fast-paced hospitality environment.

Strong attention to detail and commitment to quality workmanship.

Ability to work independently with minimal supervision.

Dependable attendance and punctuality.

Ability to maintain confidentiality and professionalism.

Must possess open availability to meet business demands.

Preferred Qualifications Minimum of two (2) years of hotel engineering or hotel maintenance experience required.

Experience working in a luxury hotel, resort, or full-service hospitality environment…