Program Manager - Life Sciences Construction

Overview

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

Turner & Townsend is majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

• Support the Director of Project Management in managing new and existing client relationships, driving new revenue through the generation of new work and contract renewals on existing accounts.
• Lead bid teams and run proposal generation efforts in concert with the business generation and senior management teams.
• Attend client interviews to present our service offerings.
• Support the Director of PM by interviewing prospective candidates.
• Provide weekly updates regarding the status of projects, initiatives, and staffing, highlighting issues of concern or conflict where appropriate.
• Provide effective line management for the staff members assigned to you, including coaching and mentoring for professional and career growth.
• Financial Management: utilize industry-standard spreadsheets and accounting tools to track margins, monthly fee/resource forecasts for each commission and financial reports.
• Ensure client invoices are accurate and issued on a timely basis; follow up on accounts receivable.
• Identify and act upon cross-selling opportunities; work with the Senior Management team to develop strategies to promote Turner & Townsend in the U.S.
• Develop new business opportunities with existing and new Turner & Townsend clients and drive the client diversification agenda.
• Prepare and deliver client presentations on topics of relevant experience and knowledge; partner with other team members to generate new business.
• Attend relevant networking events and promotional opportunities.
• Lead a small project management team responsible for planning and executing infrastructure projects in and around corporate campuses (e.g., utilities, roadways, bike paths, intersections, transit).
• Program management of a neighbourhood portfolio of infrastructure projects including oversight of project managers from other companies delivering projects within the district.
• Liaise with municipal authorities having jurisdiction over infrastructure projects.
• SOX control responsibilities may be part of this role, where applicable.

• Support internal project integration across teams and work streams.
• Collaborate with client senior management to understand and represent their interests.
• Act as the client’s on-site representative, attending key meetings and providing informed input.
• Liaise with site teams, external partners, third parties, and local government stakeholders.
• Gather, interpret, and communicate project information to enable timely and effective decision-making.
• Make decisions on the client’s behalf when appropriate and within agreed parameters.
• Apply major project experience to guide project delivery and resolve emerging issues.
• Demonstrate strong organizational and communication skills in a fast-moving environment.
• Adapt quickly to changing circumstances and take initiative to keep the project moving forward.

• Bachelor’s degree in construction management, architecture, engineering or field related to construction.
• A graduate degree in construction management, architecture, or engineering is preferred.
• Minimum 8 years of relevant experience in a project management role in the construction industry.
• Experience managing client accounts effectively and efficiently.
• Experience managing teams of project managers and supporting staff.
• Relevant consulting experience.
• Strong knowledge of the local construction market.
• Strong…