Banking Center Manager - Eldridge

2401 Eldridge Pkwy S, Houston, TX 77077, USA

Posted Friday, January 30, 2026 at 7:00 AM

Research shows that individuals from historically underrepresented groups may hesitate to apply for roles unless they meet every listed requirement. If you believe your skills, knowledge, and experience align with the role, even if they don’t exactly match the listed qualifications, we encourage you to apply. Your unique talents may be exactly what we’re looking for. Candidates will be required to complete assessments as part of the application process.

Open to anyone residing in Texas.

The Banking Center Manager I is responsible for the administration and efficient daily operation of a full-service banking office, including operations, regulatory compliance, product sales, customer service, and security and safety in accordance with the Bank’s objectives. The Banking Center Manager develops new deposit business; provides a superior level of customer service, and promotes the service culture through coaching, guidance and staff motivation.

This officer provides leadership, training and supervision to office staff. The Banking Center Manager participates in community initiatives to increase the Bank’s visibility and to enhance new and existing business relationship opportunities.

• Engages in business development activities and solicitation of new business prospects; actively involved in instilling and maintaining a positive service environment through education to the staff of the Bank’s products and services.
• Ensures organization of the bank office, coordinating available resources (e.g., staffing, supplies, etc.) for maximum results.
• Assures audit compliance and procedure quality control and recommends and initiates corrective actions; ensures that the bank office is in compliance with established Bank policies, procedures and state and federal regulations.
• Contributes to the overall profitability of the banking office; implements costs controls, income generation, and branch marketing efforts; monitors expenses to ensure alignment with budget plans.
• The BCM manages an office with up to $25 million in deposits.
• Reviews NSF and overdraft reports for customers assigned within his or her portfolio; approves or declines such exceptions within established approval limits.
• Acts as a liaison between the customer and the Treasury Management Department by assisting in documentation for contracts and troubleshooting any issues. May participate in RDC installs.
• Consistently maintains branch exceptions at less than 30 days.
• Maintains an advanced knowledge of financial industry status and trends.
• Plays a positive role in the development and growth of assigned bank office staff through excellent communication skills, both verbal and written, along with strong delegation skills ; assuring a highly cross trained staff.
• Performs personnel actions including performance appraisals, disciplinary actions, and interviewing candidates for employment; supervises the daily activities of the bank office including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training.
• Processes, solves and answers complex customer transactions, problems or inquiries.
• Assumes responsibility for various bank office functions in the absence of staff members or in overload situations.
• Maintains knowledge of security and safety policies and strictly adheres to established procedures; works closely with the Bank Security Officer to maintain an updated plan for the banking office; ensures bank office staff is properly trained and made aware of any changes to the office’s plan and procedures.
• Participates and directs day to day operations for the bank office; approves large deposits and withdrawals; reviews and acts on daily reports; reviews and approves new accounts for risk and compliance with internal policies and Sarbanes-Oxley requirements. Ensures the bank office is maintained in a neat, clean and professional manner.
• Responsible for approving time off requests and timecards for all direct reports by deadlines required.
• Supports the business continuity…