Supervisor, Distribution

Supervisor, Distribution

E-Commerce Distribution

Tailored Brands is a leading omnichannel specialty retailer of menswear, including suits, formal wear and a broad selection of business casual offerings. The company aims to help its customers love the way they look and feel for their most important moments by delivering personalized products and services through a convenient network of stores and e-commerce sites. The company's brands include Men's Wearhouse, Jos.

A. Bank, Moores and K&G Fashion. At Tailored Brands, we value differences and know they make us better. We are always working to make our Company a more diverse, equitable and inclusive place to work.

About the Job

The E-Commerce Supervisor will provide effective leadership in a fast-paced, time-sensitive operation to oversee all day-to-day operational tasks associated with inventory Put-away and customer Order Fulfillment. This position will ensure that all E-Commerce key metrics and goals are met, support company policies, procedures and safety while creating an inclusive high-performance culture and delivering a seamless Omni-Channel experience to Customers.

What You'll Do | Key Accountabilities

The responsibilities will consist of but are not limited to the following:

* Assist management in overseeing overall accountability and responsibilities for all aspects of E-commerce operations including but not limited to production,

facilities, systems, logistics, materials, health and safety, and employment functions.

* Manage and oversee all day-to-day operations of E-commerce within the Distribution Center including Special Projects.

* Plan staffing, supplies and equipment needs based on forecasted volumes.

* Provide daily guidance and hands-on leadership of E-Commerce operations to ensure daily workload is completed in a timely and efficient manner.

* Monitor all associated E-commerce activities to ensure all customer orders are fulfilled in compliance with business requirements, on schedule, and within budget guidelines.

* Provide a fun and friendly leadership style approach to train, inspire, and motivate team members to achieve desired results in productivity, teamwork, quality, safety, and job knowledge.

* Support and maintain all levels of Tailored Brands Management Operating System (MOS) to include Continuous Improvement methods.

* Identify, plan, and coordinate daily activities of E-commerce operations and assign work to direct reports.

* Investigate, analyze, and provide recommendations related to E-Commerce operations to ensure efficiency and effectiveness of the department's operations.

* Ensure accurate and rapid movement and processing of merchandise as well as accurate inventory of every product line in the Distribution Center

* Handle scheduling, timecard adjustments for payroll, and financial reporting for the E-commerce operations and prepare production reports.

* Maintain a professional relationship with customers, vendors, and stores while ensuring prompt and courteous customer service.

* Provide proper follow-through of all procedures and processes related to E-Commerce while maintaining a good flow of communication with management and all personnel.

* Handle personnel issues relating to E-commerce operations and document performance of employees.

* Write and conduct employees' performance evaluations and documents.

* Help maintain and promote positive employee relations and morale whenever possible by practicing good servant leadership principles in a contextual environment to always promote teamwork.

* Participate in the recruitment process of hiring new employees to include interviewing, hiring and providing effective training Temporary and Seasonal associates

* Participate in and ensure compliance with all safety policies and procedures, enforcing them at all times.

Skills & Experience

* Education:

High School Diploma or Equivalent required, College degree preferred

* Minimum three (3) years direct experience managing a large size (25-50) employee-based population in a production, assembly, or in a fast-paced, high-volume distribution center environment with a high degree of responsibility.

* Must be "hands-on" with strong leadership and…