General Manager

Opportunity:
General Manager

Le Mridien Houston is seeking an experienced and visionary General Manager to lead our dynamic team and elevate the guest experience at our premier property. This is a unique opportunity to oversee all aspects of hotel operations, driving strategic initiatives that enhance profitability, operational efficiency, and guest satisfaction. The ideal candidate will bring a strong leadership presence, a passion for hospitality, and a proven track record of delivering results in a competitive market.

Your Growth Path

Area General Manager - Regional Director of Operations - Vice President of Operations

Your Focuses

Leadership

* Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.

* Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

* Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.

* Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

* Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.

* Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

* Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.

* Implement best practices to uphold quality and safety standards.

Employee Development

* Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Your Background and Skills

* Associate or Bachelor's Degree in Business, Hospitality or a related field.

* Previous hotel management experience required.

HHM Benefits and Perks

* Medical, Dental and Vision Health Insurance

* Paid Time Off

* 401k Company Match

* Free Basic Life Insurance

* Travel Discounts

* Commuter Transit and Commuter Parking Benefits

* Quarterly Bonuses and Incentives

* Employee Assistance and Wellness Program

* Educational/Professional Development

* Technology Reimbursements

Work Environment and Context

* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.

* Occasional travel required.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels