General Manager

Position Profile

Location:

Houston, Texas

Position Title:

General Manager The Opportunity

This is a rare opportunity to step into a $20M-and-growing commercial services business in one of the most dynamic markets in the country. The organization is seeking a leader who can take the reins of an already high‑performing operation, elevate the sales engine, and help propel the business into its next era of growth—both organically and through strategic acquisition.

The individual stepping into this role will directly influence the company’s trajectory, shaping culture, strengthening customer relationships, and driving measurable revenue expansion. As the company prepares for leadership succession over the next 18–24 months, this leader becomes the cornerstone of its future.

With significant autonomy, deep financial backing from ownership, and a culture hungry for someone who leads by example, this role offers the unique blend of entrepreneurial ownership without personal risk. A high‑impact leader can build meaningful equity, expand market presence, and grow a talented team that already takes pride in operating like owners.

This organization is a well‑established, respected commercial services provider with decades of experience embedded across its team. Although backed by a national parent company, the business continues to operate with full autonomy, entrepreneurial energy, and an unwavering commitment to service quality.

The team is made up of long‑tenured, deeply committed employees—many with decades of service—who take personal ownership of the company’s success. The business has consistently exceeded expectations and benefits from a parent company that trusts and invests when a compelling business case is presented. Recent investments have included expanded technical capabilities and the acquisition of a complementary services business.

This combination of national resources and local autonomy creates a uniquely compelling environment for a leader who wants to make a visible, lasting impact.

The General Manager will report to a long‑standing President—a respected industry veteran with more than 40 years of experience and deep customer relationships built over decades.

The President is fully committed to setting up the next leader for success and plans to transition into a business development and customer relationship role over time. He values transparency, integrity, and leaders who show up every day with “fire in the belly”—people who earn respect not through authority, but through presence, involvement, and care for the team.

This leader will inherit a President who knows the business intimately, supports autonomy, and holds a very high bar for character, work ethic, and accountability.

The General Manager will be the sales‑centric leader driving the business. Unlike traditional corporate GM roles, this position is highly entrepreneurial and hands‑on. The GM must be a player‑coach who pays an integral part in leading the sales strategy, motivating the team, partnering with reps directly, and being visible throughout the business.

Key attributes of success include:

• Deep involvement with the sales team, both strategically and tactically
• Physical presence in the field with reps and technicians
• Ability to build trust quickly across all levels
• Strong ownership mentality
• Leadership maturity to connect with employees from warehouse to executives

This role is not a desk‑bound, administrative position. The GM must be energized by leading from the front, solving problems in real time, and driving growth through hands‑on leadership.

(Other duties may be assigned)

• Lead, develop, and motivate a high‑performing sales team; directly influence strategy, deal pursuit, and customer engagement
• Drive sales growth across multiple service lines
• Maintain a strong leadership presence—visible, supportive, and engaged with technicians, sales reps, and support staff
• Build strong relationships across operations, sales support, finance, and customer service
• Collaborate closely with the President to transition customer relationships and support long‑term succession planning
• Ensure operational…