Chief Operating Officer

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Chief Executive Officer

Under the direction of the CEO, plans, directs, and coordinates the operations of the Health Center to ensure compliance with all FQHC, BPHC, HRSA, DSHS, and other federal, state and local statutes and requirements.

• Bachelor’s Degree from a four-year university or equivalent in business or health care administration is required.
• Additional education is preferred.
• 5+ years experience in management is required.
• Excellent oral, written and computer skills are required.

It is the responsibility of the COO to direct the health center's clinical and administrative operations and related lines of business. The Chief Operating Officer (COO) reports to the Chief Executive Officer (CEO).

Supervises all the following personnel: HIT Director, IT Specialist, Patient Support Supervisor, Patient Support Staff, Facilities Manager, Safety Officer, Compliance Officer, Community Outreach Staff, and Marketing/Development.

• Assists the CEO, CMO, CFO, and other members of the Senior Management staff in developing and implementing the health center's mission and strategic plan.
• Provides leadership in developing, planning and implementing the health center's administrative and operational plans as set by the Board of Directors and the CEO.
• Assists the Clinical and Administrative Team with all program development and implementation, as well as site and service expansions, including capital projects and renovations.
• Assures a well-coordinated approach to assure standardization across all sites.
• Assists the CEO in the development, implementation, and evaluation of policies and procedures aimed at standardizing services in a systematic manner that assures quality, safety, and reduction of environmental hazards for staff and clients.
• Assists the CEO to develop and maintain oversight of the Environment of Care Plan and activities that includes an annual evaluation for quality and safety improvement.
• Assures compliance with Joint Commission standards as it relates to Safety, Environment of Care, and Infection/Prevention and Control and works with a multidisciplinary team to maintain compliance.
• Conducts audits at least quarterly and as often as possible to remain adherent to Federal, State, and other regulatory guidelines for quality improvement.
• Assures that all operational activities are compliant with infection prevention and control policies and procedures for the safety and protection of clients and employees.
• Actively participates and monitors the Quality Improvement activities and serves as a member on Quality Improvement Committees, also known as a Performance Improvement Committee.
• Remains abreast of all OSHA Standards aimed at reducing risk related to hazardous waste and materials.
• Assures and evaluates all vendors for compliance with OSHA standards at least once quarterly or as often as necessary.
• Ensures optimal function of the health center's operations in an effort to improve efficiency, quality, customer satisfaction, revenue generation and long term financial viability. Initiates and evaluates activities aimed towards achieving operational excellence based on rigorous methods.
• Assists the CEO in directing Information Technology activities aimed at supporting departmental goals for overall organizational growth, development, and financial solvency.
• Assists the CEO in directing the Revenue Generation Cycle by ensuring effective functioning of the health center check in/check-out process to improve revenue generation and overall efficient workflows.
• Works closely with the billing department to ensure adequate collections and reimbursement of patient claims through a combination of Medicare, Medicaid, third party payers and self-pay patients.
• Reviews and modifies operations as necessary in a systematic fashion based on sound principles needed to remain a viable entity.
• Assists the CEO in coordinating with the board, medical staff and other health center personnel in the…