Regional Colleague Lead - Americas

Position: Regional Colleague Experience Lead - Americas
This job is with JLL, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

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Regional Colleague Experience Lead - Americas​   - JLL
What this job involves:  As a Regional Colleague Experience Lead - Americas at JLL, you will lead the development and implementation of Workplace Experience Program initiatives in partnership with operational and support teams across the Americas region while supporting regional delivery of workplace experience initiatives and driving strategic direction aligned with global workplace experience vision and business objectives. This Houston-based role requires you to play a pivotal role implementing workplace experience programs that bring the global employee experience plan to life across client sites throughout the Americas.

You'll champion mutual success by connecting workplace strategy with business objectives and employee experience goals while executing regional projects that strengthen the global workplace experience vision through strategic partnership management and continuous improvement initiatives.
What your day-to-day will look like:
Partnership Management:

• Serve as strategic advisor and relationship champion within vested partnership model ensuring mutual success and continuous value creation

• Identify and develop strategic goals, priorities, and desired outcomes aligned with global vision

• Collaborate closely with Global Workplace Experience team to ensure global consistency across all initiatives

• Champion and promote Workplace Experience initiatives to business leadership while identifying key areas of support for business units

• Foster strong relationships with clients, key stakeholders, and customers by facilitating regular customer forums for 360-degree feedback

• Work closely with Regional Director to establish robust governance framework including annual, quarterly, and monthly governance meetings
Roadmap for Workplace Experience Program:

• Plan, manage, and implement site-specific Workplace Experience Program initiatives aligned with global vision and adapted to regional needs

• Drive continuous improvement through shared data analytics and transparent benchmarking for enhanced performance

• Identify opportunities for service enhancement while assisting clients in making informed decisions regarding cost and value add

• Report on progress, share innovation and best practices, and celebrate successes across regional implementations
Program Implementation and Delivery:

• Promote and deliver Workplace Experience initiatives while developing business cases for program pilots with site team support

• Assist on-site teams in building project plans to achieve desired outcomes while providing comprehensive progress reports

• Identify key themes to support program objectives and ensure successful initiative implementation
Employee Engagement:

• Oversee regional engagement strategy to enhance workplace experience and employee satisfaction

• Support sites in implementing and delivering their engagement plans with strategic guidance and resources

• Collaborate with business resource groups and communications teams to ensure necessary support for engagement initiatives
Strategic

Collaboration:

• Collaborate with partners for Workplace Strategies and Change Management programs

• Champion global workplace experience roadmap while working closely with global Workplace Experience Centre of Excellence Leads

Required Qualifications:

• Degree or diploma in appropriate discipline

• Relevant experience in workplace, corporate…