Director, Operations Manager, Management

Position Description

This position is responsible for:

• Leading, directing and improving the Kinder Morgan Right of Way Department.
• Overseeing all internal and external aspects of right of way including value added, capital maintenance and operations projects/efforts.
• Assisting with land issues including encroachments, rentals/renewal obligations and file/document management.
• Developing and building strong customer relationships. Soliciting customer feedback regularly.
• Maximizing the department’s performance.
• Guiding, directing, and evaluating the work of other employees, including ROW Managers and Agents.
• Leading, directing, and improving all budget responsibilities including OPEX, CAPEX and G&A costs.
• Leading, directing, and improving organizational culture in the areas of integrity, accountability, safety & excellence.
• Making independent decisions regarding work assignments, personnel, and budget in response to direction received in the form of corporate and team goals, annual objectives, business requirements and company policy.
• Reporting to the Vice President of ROW
• Managing and overseeing all aspects of right-of-way and real estate related activities necessary to secure, maintain, protect and enforce company's property rights.
• Leading a staff that negotiates favorable terms to various land and right-of-way related agreements secured on behalf of the company.
• Ensuring the company acts in the interest of building a long-term relationship with landowners

• Lead, direct, supervise, evaluate and develop company employees.
• Reflect the KM corporate values of Integrity, Accountability, Safety and Excellence in communication and actions.
• Target Zero EHS Behavior - Establish expectations, ensure education and confirm performance for employees and contractors through observation, conversation & evaluation.
• Hold employees accountable for working ethically and with integrity.
• Ensure work is completed safely and in compliance with regulations and corporate policies.
• Establish operational best practices and ongoing continuous improvement activities.
• Ensure proactive, ongoing, high quality customer service is provided to the supported assets on individual and team levels.
• Demonstrate cohesive teamwork and provide quality staff work through interaction with operational, financial, commercial, and support group peers.
• Ensure timely and accurate reporting of project status, current cost & schedule, forecasted results, risks & opportunities, quality, and performance for all projects.
• Lead and organize multi-department meetings and decision-making processes.
• Develop performance milestones for all tasks. Measure progress, evaluate performance, and provide clear feedback against those milestones, for self and for employees.
• Direct Managers of ROW agents that are responsible for company property, funds, easement, and lease acquisitions.
• Mentor staff members in their research, review, and analysis of land titles, identification of defects, and outline curative.
• Support the department’s efforts to acquire right-of-way and other property interests as necessary to accommodate the construction, operation, and maintenance of company facilities in such a manner as to minimize litigation.
• Support the department’s completion of property damage settlements and loss claims associated with capital projects and day-to-day pipeline operations, seeking favorable outcome on behalf of the company.
• Assist the department in obtaining civil permits necessary for the construction and maintenance of company facilities.
• Act with Special Power of Attorney to review, analyze, and execute Land and Right-of-Way related agreements, deeds, easements, leases, permits & licenses.
• Serve as liaison between internal departments in support of right-of-way activities.
• Plan and coordinate quarterly team meetings, quarterly departmental management meetings, and oversee ROW project activity en masse, reporting, and departmental training.
• Travel multiple times a year to visit field ROW Managers and Agents.

• Education:
  
  Bachelor’s degree.

Experience / specific knowledge:

• 10+ years applicable right of way experience – 15+ years…