Vice President, Operations; National

Job Summary

This is a senior leadership operations position responsible for inbound and outbound warehouse, fleet services, facilities management (including building, grounds, power industrial equipment, sanitation, security), beverage services, transportation (including routing, delivery, and backhaul), operations systems and related third party providers. Responsibilities include but are not limited to, achieving performance key metrics, expense and revenue management, strategic execution of local and corporate initiatives, compliance with government regulations, safety and security of the building, its contents and people, and management and direction of staff.

• Responsible for the wholesome, accurate, efficient, fiscally responsible daily work and safety of inbound and outbound warehouse, transportation (delivery), fleet services, facilities, beverage services departments and associates.
• Prepares and executes an annual profit plan with direct input from the management team.
• Oversees budget management including labor, benefits, supplies, company assets, capital investments, depreciation, maintenance and repair, and third party contracts.
• Evaluates fiscal metrics and adjusts activities to meet or exceed performance expectations.
• Coordinates with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively.
• Strategically adjusts departments’ activities, policies and practices to meet or exceed key performance metrics and customer satisfaction goals.
• Actively supports other departments in the achievement of goals.
• Analyzes the growth of operating company against facility size to maintain proper storage, receiving, and shipping capabilities for present and future business.
• Champions efficiency ideas, cost reduction measures and assists with the implementation of changes within areas of responsibility.
• Identifies problems and proposes solutions to other members of senior management.
• Conducts audits ensuring all required inspections and documentation are completed accurately (including, but not limited to, food safety documentation, DOT records, EPSM, PSM, etc.) and retained to ensure a minimum potential for loss.
• Ensures compliance with all insurance pooling requirements; with local, state, federal and provincial regulatory agencies (i.e. OSHA, DOT, FDA, USDA, DOL, CVOR (Canada), etc.) with licensing and logbook requirements and with food safety policies, protocols, and requirements.
• Monitors the condition and maintenance of the warehouse, fleet services, equipment, software, ammonia refrigeration system, heating, ventilation, and air conditioning (HVAC) systems, fire protection, and office by ensuring that all are kept consistent with the safety, security sanitation and appearance standards set by Sysco in an effort to reduce or eliminate operations‑related injuries or accidents, damage/loss of product or equipment, and unnecessary costs.
• Ensures contingency systems, practices and protocols are in place to eliminate business disruption.
• Inspects emergency response or crisis management activities.
• Develops and maintains liaisons with local emergency management and other entities to facilitate plan development and response effort coordination.
• Assists safety manager with training initiatives.
• Evaluates and ensures the appropriate use and updating of all department software systems.
• Communicates with merchandising, sales management and marketing associates to collaboratively resolve any customer or delivery opportunities or issues.
• Visits customer locations and meets with customers to address issues and assess delivery difficulty.
• Provides assistance in the solicitation of new or prospective business by participating in company meetings and presentations when necessary, and in other market area activities to develop and foster the company’s recognition within the business community.
• Participates in company decisions as a member of senior staff.
• Where applicable, oversees or participates in the interpretation, adherence, and negotiation of the collective bargaining agreement. As necessary, participate in grievance or arbitration proceedings.
• Maintains associate…