Facilities Manager

Location:

Eagle's Trace by Erickson Senior Living

We’re looking for a dynamic and hands‑on Facilities Manager to lead two critical departments—Housekeeping and Transportation. In this role, you’ll drive operational excellence, elevate service quality, and create a seamless experience for residents, staff, and the broader community. If you thrive in a fast‑paced environment and enjoy leading teams, optimizing processes, and solving problems, this is a great opportunity to make a meaningful impact.

Compensation:
Starting at $77,050, based on experience

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• Free access to our on‑site Team member Health and Well‑Being Centers, plus Well‑Being programs, tools and resources for you and your immediate family members
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

• Oversee the daily operations of Housekeeping and Transportation, ensuring efficiency, safety, and exceptional service delivery
• Partner with the Director to track performance metrics, analyze data, and continuously improve quality and productivity
• Ensure departments meet financial targets and reporting deadlines
• Lead both supervisor and team meetings, keeping staff informed, aligned, and engaged
• Conduct regular quality assurance checks through resident feedback, surveys, and inspections
• Drive employee performance through coaching, timely evaluations, training, and corrective actions (up to and including termination)
• Champion succession planning and career development for team members

• Manage the housekeeping functions of assigned personnel.
• Oversee the scheduling of work assignments.
• Review and resolve complaints from residents, departments and staff.
• Provide disciplinary steps related to problems with all staff, up to and including termination.
• Manage the solid waste and recyclable program.
• Ensure timely evaluations and job training for all staff.
• Manage the oversight of entire community’s set‑ups and arrangements for all events.
• Oversee the internal pest control program for internal community spaces on an on‑going basis.
• Coordinate succession planning and career development initiatives for all members of the departments supervised.
• Maintain inventory and order supplies and equipment necessary to maintain the cleanliness of all facilities.
• Routinely conduct quality control inspections for entire facility to determine housekeeping needs and deficiencies.

• Ensure all new drivers are trained in operational and safe driving procedures.
• Develop and maintain current pricing policies for routine and customized trips.
• Establish driver schedules for “Off Hours” operation.
• Schedule customized trips upon request.
• Arrange campus‑wide fleet rotation for preventive and corrective maintenance.
• Responsible for obtaining pricing and the purchase of new vehicles and carts campus‑wide.
• Oversee the Transportation Department’s dispatching operation.
• Evaluate road conditions during inclement weather and decide when to modify/cancel operations or routes.
• Responsible for the necessary billing of trips.
• Develop and maintain operational budget for department.
• Resolve resident customer complaints regarding private sedan and shuttle service.

• Strong leadership skills with the ability to communicate effectively across all levels.
• Proven ability to manage budgets, forecast expenses, and drive operational efficiency.
• Analytical mindset with experience tracking and…