Senior Manager, Technical Program Management

About The Team And Role

Welcome to our small but mighty TPM (Technical Program Management) team! We are the driving force behind some of the most critical products, projects, and workflows within our company. With our strategic recommendations and execution prowess, we help shape the future of our product, which aims to transform the way the world reads. As a Senior Manager, you will be at the heart of our company’s innovation and growth.

In this player/coach role, you will lead the operational strategy and execution for our Premium product line, while managing and growing a small, high‑impact team. You will also have the unique opportunity to scale your team as the company grows.

You are a thoughtful opinionator: you have strong, well‑reasoned opinions and are not afraid to respectfully voice them to stakeholders at all levels. You are a proactive communicator who doesn’t wait for issues to arise before finding solutions. You are a relationship builder and organizational navigator who thrives in collaborative environments and enjoys forging connections with people across different teams and functions.

You are a dedicated mentor who finds professional fulfillment in the growth and success of your team members. You are a continuous learner, with a growth mindset and an appetite for expanding your skill set with new challenges. Lastly, you are a voracious reader with a passion for books and the written (and spoken) word in all its forms.

• Act like an owner: be an owner of program management strategy and roadmap planning across our Premium product line and multiple pillars/functions within Scribd.
• Build relationships: work closely with a diverse set of stakeholders at all levels of the organization, and foster strong relationships to align diverse perspectives.
• Drive strategy: dive deep into the "how" and "why" of our projects, developing comprehensive plans that align with our overarching goals.
• Lead and coach: act as a player/coach, directly managing and mentoring a small, high‑impact team and guiding their career development, performance, and day‑to‑day work.
• Own the complexity: drive multiple complex cross‑functional programs simultaneously and create scalable frameworks across orgs and functions to track work and communicate progress.
• Manage timelines: lead the timeline for delivery of key programs, proactively identify risks and create mitigation strategies via workflows, communication, or resource allocation.
• Measure success: propose success metrics for yourself, your team, and your programs, and identify when these metrics are at risk.
• Improve how we work: identify and optimize for process improvements at the team and cross‑team level, partner with the Head of TPM to evolve the TPM craft and standards across the organization.

• 5+ years of experience in a TPM/program management, operations or equivalent role in a technology company.
• Previous experience in a people‑management or team‑lead capacity, with a track record of coaching and developing high‑performing talent.
• Experience with the Software Development process, working with product and engineering teams or programs from road‑mapping through delivery.
• Experience working directly with engineers, product managers, and product marketers.
• Track record of operating independently, leading through ambiguity, and navigating complex organizational dynamics.
• Experience using data to identify problems and communicate solutions.
• The ability to successfully work and partner across multiple functions in an organization.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and ability to understand and articulate the "big picture".
• Distinctive problem‑solving and analytical skills.

At Scribd, Inc., your base pay is one part of your total compensation package and is determined within a range. The salary range listed is for the level at which this job has been scoped. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for a competitive equity ownership and a comprehensive and generous benefits package.

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