Studio Manager

About the Client

Our client is a modern, elevated boutique reformer Pilates concept delivering high‑energy, music‑driven classes in a premium studio environment. Known for their exceptional client experience, strong community culture, and commitment to excellence, this brand is expanding rapidly and redefining the Pilates space.

Location: Vintage Park – Northwest Houston, TX
Employment Type: Full‑Time | On‑Site
Compensation: Competitive base salary + performance‑based bonus structure (details provided during interview)

Reports To: Regional/Area Director of Operations

The General Manager is a dynamic, multi‑faced leader responsible for all aspects of studio performance, team development, client experience, and revenue growth. This individual is passionate about Pilates, thrives in a fast‑paced environment, and leads by example — both on and off the reformer.

The General Manager is expected to complete the brand's proprietary instructor training program and teach an average of 8 classes per week
, while maintaining an in‑studio presence during a minimum of 25 class times per week to oversee operations, coach staff, and engage with members.

• Manage day‑to‑day studio operations in alignment with company‑wide strategies, policies, and procedures
• Run reports and analyze key performance indicators (KPIs) including sales, class utilization, member retention, first visits, memberships, expenses, and payroll
• Drive studio performance to meet and exceed monthly, quarterly, and annual revenue targets
• Monitor and manage the studio P&L, including labor costs, supply expenses, and retail margins
• Create, monitor, and maintain class schedules and staff schedules to optimize utilization and coverage
• Maintain inventory for supplies, retail merchandise, and beverages
• Ensure the studio meets brand standards for cleanliness, maintenance, and presentation at all times
• Develop and execute local marketing initiatives and grassroots outreach to drive client acquisition
• Foster relationships within the local health, fitness, and wellness communities, including influencers, corporate partners, and complementary businesses
• Lead the sales process including membership consultations, follow‑ups, and conversion strategies
• Exceed studio‑specific goals for new memberships, package sales, and retail revenue

• Ensure delivery of an exceptional client experience consistent with brand service standards
• Ensure all client inquiries, issues, and concerns receive a positive, professional, and timely response
• Build and maintain strong relationships with members to drive retention and community loyalty
• Recruit, hire, onboard, and train instructors and studio leads
• Coach, develop, and mentor team members to support career growth and performance improvement
• Conduct regular 1:1s, performance reviews, and provide ongoing feedback
• Plan and facilitate team meetings, training sessions, and social/community events
• Role model the qualities and attributes of an exceptional instructor
• Cultivate a positive, inclusive, and high‑performance team culture

• Complete and maintain the brand's instructor certification
• Teach an average of 8 classes per week at the brand's standard of excellence
• Stay current on programming updates, class formats, and cueing techniques

• 3+ years of management experience in boutique fitness, health/wellness, or a related service industry
• 1+ year of experience in Pilates instruction (reformer experience strongly preferred) or willingness to complete brand training prior to studio opening
• Proven track record in sales, membership growth, and hitting revenue targets
• Strong leadership and people management skills with experience building and developing teams
• Excellent communication, interpersonal, and conflict resolution skills
• Proficiency with studio management software (e.g., Mindbody, Mariana Tek, Club Ready) and basic reporting tools
• Ability to work a flexible schedule including early mornings, evenings, and weekends as needed
• CPR/AED certification (or willingness to obtain prior to start)
• Must be able to demonstrate and perform reformer Pilates…