Culture Manager

Lyondell Basell is a leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary Mo Re Tec  recycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications ranging from sustainable transportation and food safety to clean water and quality healthcare.

LYB places high priority on diversity, equity and inclusion and is Advancing Good with an emphasis on our planet, the communities where we operate and our future workforce. We’re addressing the global challenges of ending plastic waste, taking climate action, and supporting a thriving society, while generating value for our customers, investors, and society.

This role is responsible for designing, managing, and continuously improving a comprehensive global employee listening strategy that drives actionable insights and measurable impact across the organization. The position requires ongoing stakeholder management, coordination with third‑party vendors, and a balance of strategic thinking and hands‑on execution, including program administration, data analysis, and stakeholder consultation. The role strategically utilizes confidential organizational data aligned with business priorities related to forecasting programmatic needs, identifying and reducing attrition risks, and improving employee engagement and experience.

The role also provides operational oversight and strategic planning for a distributed network of listening program ambassadors who gather real‑time employee and external sentiment, synthesize insights, and influence senior and executive decision‑making to sustain, protect, and evolve organizational culture in alignment with business strategy and market dynamics.

The role serves as a trusted advisor to business leaders and HR partners, ensuring employee voice is systematically captured, analyzed, and translated into meaningful actions that enhance engagement, inclusion, and overall employee experience across global functions.

• Maintain business support service quality and alignment through a holistic, global employee listening strategy that aligns with organizational priorities and workforce needs.
• Design and govern an integrated listening ecosystem, including:
  • Annual engagement surveys and lifecycle listening
  • Exit surveys and offboarding insights
  • Feedback from performance and development conversations
  • Ad hoc and targeted listening initiatives
  • Employee Experience Improvement strategies
• Ensure listening mechanisms are inclusive, culturally responsive, and scalable across geographies and functions.

• Own the end‑to‑end strategic improvement and execution of listening programs.
• Manage survey platforms/tools and ensure data integrity, governance, and compliance.
• Coordinate timelines, communications, and logistics for global rollouts.
• Provide hands‑on administrative support and troubleshoot issues.

• Align program efforts with organizational priorities, culture objectives, and business strategy.
• Provide training, tools, and coaching to enable effective listening, trust‑building, and feedback capture.
• Foster engagement, accountability, and a strong sense of purpose within the ambassador community.
• Leverage ambassador insights to support organizational change and transformation efforts.
• Help leaders understand human impact and adapt strategies accordingly.
• Ensure culture remains adaptive, inclusive, and aligned with expectations.
• Ensure closed‑loop feedback so employees see visible action and impact.

• Analyze quantitative and qualitative data to identify trends, risks, and opportunities.
• Integrate insights across multiple listening channels to provide a holistic view of employee sentiment.
• Partner with vendors and internal HRMS teams to develop dashboards, reports, and executive summaries tailored to various stakeholder groups.
• Apply…