Sr. Park Operations Manager Houston, TX

Sr. Park Operations Manager job at Houston Dynamo FC. Houston, TX.

The Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park.

The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state.

The Senior Park Operations Manager reports directly to the Director of Stadium and Park Operations and is responsible for the daily activities required to run, maintain, and service Houston Sports Park, Houston Dynamo FC, Dash, Houston Dynamo Academy Teams, and all other entities contracted while managing the facility operations department in all aspects. This includes coordinating with cross functional departments, managing facility maintenance and projects and contractors, managing department daily operations budget, managing event booking and revenue, daily and event housekeeping, ensuring compliance with regulations, and maintaining a safe and efficient working environment per all policies and applicable laws.

• Oversee and participate in all aspects of the conversion process for various event(s). Duties include manually setting up and tearing down event equipment including contracted event equipment.
• Supervise and train operations and contracted staff.
• Assist the Event Services department with event preparation and execution at HSP.
• Review complete event set-ups for compliance with event work orders and instruct operations staff on any necessary corrections or changes.
• Maintain informational communication in real time with the Director of Stadium and Park Operations regarding all issues, inventory, weekly schedules, labor tracking, and project updates; including irregularities, discrepancies, damages, loss of property or any other safety concerns.
• Oversee daily facility management responsibilities, including daily housekeeping upkeep.
• Weekly walkthroughs and inspections throughout Houston Sports Park.
• Report to HDFC, Houston Dash, and Houston Dynamo Academy teams as tenants and fulfill requests as approved.
• Manage work order system and engage in decision-making that is generally governed by procedure and guided by policy.
• Assist in maintaining security and services of patrons and employees during all operating hours.
• Other duties as assigned.

• Minimum of a High School Diploma, or equivalent – Required.
• 2-3 years hands-on sports and event management experience; OR
• 2-3 years hands-on facility management experience – Required.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) – required.
• Must have a valid driver’s license – Required.
• Must be able to handle manual labor job duties.
• Knowledge of current First Aid and safety procedures.
• Must be able to work extensive hours, especially on weekends and holidays, and remain flexible to work odd hours.
• Must be able to obtain certifications to operate equipment such as pallet jacks, forklifts, scissors lifts and other machinery equipment within 30-days of employment.
• Knowledge in operational procedures, industry terminology, event-related services, and technical requirements for the types of events anticipated at the facility.
• Needs to possess strong leadership qualities and demonstrate ability to carry out tasks in a reliable, productive, and expedient manner that adheres to strict deadlines.
• Maintain an effective working relationship with clients, supervisors, employees, exhibitors, patrons, and others encountered in the course of employment.

• Ability to work independently to…