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Manager, Customer Success — AI-Driven & Retention
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-07-09
Listing for:
Customer.io
Full Time
position Listed on 2026-07-09
Job specializations:
-
Management
Account Manager
Job Description & How to Apply Below
Customer.io, based in the United States, is seeking a Manager, Customer Success to lead a team of CSMs. This role involves overseeing performance, ensuring growth and retention outcomes, and managing team dynamics through change.
The ideal candidate will have experience in a B2B SaaS environment, a strong focus on coaching, and demonstrated success with commercial accountability. The position offers a salary range of $120,000 – $140,000 USD, with comprehensive benefits including 100% insurance coverage and unlimited PTO.
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