Manager, Healthcare Operations - Kelsey Seybold Clinics, Main Campus, Houston, TX

Explore opportunities with Kelsey‑Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi‑specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties.

Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs.
Caring. Connecting. Growing together.

The Supervisory Clinical Operation Analyst is responsible for the implementation, management, and sustainability of assigned departments and projects. Demonstrates the skill of leading and coordinating large operational projects with impacts in excess of $10M. This position leads a team of COA's, Sr. COA's and/or administrative fellows aligned with the medical group and operations. This individual ensures projects are completed on time and that each project has a clear path to sustaining the changes to ensure that high efficiencies are continued.

Responsible for project communication and management of numerous internal and external stakeholders and regularly provides and disseminates project analysis, assignments, timelines, and progress reports to various levels of leadership, as appropriate.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Bachelor's degree in science or health-related field from an accredited institution
• 5+ years of experience in a clinical project management role or 5+ years of healthcare experience functioning in a lead capacity managing multiple, highly complex projects or 1+ years of experience as a KSC Admin Fellow and four (4) years' experience as KSC Clinical Operation Analyst
• Strong working knowledge of healthcare
• Skilled user of MS Products software application, including, but not limited to Excel, Power Point, Word
• Proven solid project management, interpersonal, and critical thinking skills
• Proven solid communication skills with strong negotiation skills and ability to lead without authority
• Proven ability to successfully manage multiple priorities and stakeholders, with competing priorities
• Proven capable of working independently or with minimum supervision
• Proven ability to analyze data and provide synopsis
• Proven ability to solve problems in a complex, multi-functional group
• Proven ability to create a trusting, positive, and supportive work environment
• Proven ability to operate in high‑pressure situations
• Proven excellent customer service skills, business etiquette, able to adhere to professional standards

• MBA, MHA, or related advanced degree from an accredited institution
• PMP
• Experience with EMR systems such as Epic

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives.

The salary for this role will range from $91,700 - $163,700 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

Optum Care is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Optum Care is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.