Operations Director

Leads the operations of a district or product/service system. Partner with commercial and supply chain teams to ensure business obligations are meet in timely, efficient, and profitable manner. Responsible for lower-level P&L and driving operations to meet revenue growth through strategic commercial initiatives. Responsibilities include employee management and development, inventory management, engineering, maintenance, operations, service, HSE, quality, training, planning, budget management, profitable operations and commercial strategy execution.

Job levels are determined by geography, revenue, job proficiency or experience, product/service system complexity, or a combination of these factors. Handles special projects, as assigned.

• Drive a safety culture and ensure compliance with industry and company policies.
• Lead service delivery infrastructure for multiple (2) business lines.
• Oversee order fulfillment and aftermarket service operations.
• Expand the scope of products and services offered target industry.
• Oversee three facilities and teams.
• Ensure safe, consistent, timely, and profitable operations.
• Manage finished goods inventory through the service center network.
• Collaborate with the sales group and supply chain to meet customer needs and drive business growth.
• Develop and execute commercial strategies to increase market share and profitability.
• Monitor and improve customer satisfaction and retention through service excellence.
• Support pricing strategies, contract negotiations, and margin improvement initiatives.
• Analyze market trends and customer data to identify new business opportunities.
• Drive efficient and profitable operations through p(l) management and operational KPI’s.

• Extensive understanding of product line(s)/service(s) in an operational area or district is preferred
• Proven ability to align operational execution with business development goals.
• Extensive knowledge of company business practices including strategic planning, budgeting, p(l) management, staffing, and operational alignment with commercial strategy.
• Ability to lead cross-functional teams and influence stakeholders across operations and sales.
• Proven experience and success in capital project proposals and eeution.

• High School Diploma or equivalent.
• Bachelor’s Degree preferred, ideally in Business, Engineering, or related field.

• 10+ years of experience in field and operations.
• Experience managing P&L, developing business strategies, and leading operational teams.
• Proven track record of driving profitable operations and improving operational efficiency.

FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.

FET participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. FET participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.