Project Manager; PMO

Community Health Choice, Inc. (Community) is a non‑profit managed care organization (MCO) licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 members with Medicaid, CHIP and Health Insurance Marketplace plans, and the Medicare Advantage Dual Special Needs Plan. Improving members’ experiences is at the core of every Community position.

Community is accredited by URAC for its health plan operations and offers care‑management programs for asthma, diabetes, and high‑risk pregnancy. An affiliate of the Harris Health System, Community is financially self‑sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

The Project Manager drives successful project execution from initiation to closure, ensuring strategic alignment with organizational goals, fostering a collaborative team environment, championing continuous improvement of project management practices, and effectively managing vendor relationships. This role emphasizes proactive risk management, meticulous scope and resource control, transparent communication, and a data‑driven approach to measuring benefits realization.

• Define and document project scope aligned with strategic objectives.
• Ensure scope control through rigorous change management processes to minimize scope creep.
• Conduct regular reviews with stakeholders to validate and adjust project deliverables as needed.

• Develop and maintain detailed project schedules, work breakdown structures (WBS), and task dependencies.
• Proactively track and manage project progress, adjusting timelines as required to mitigate risks and meet objectives.
• Utilize project management tools to monitor and report on schedule performance.

• Develop comprehensive project budgets, track actual expenditures, and manage variances.
• Optimize resource allocation, ensuring alignment with project needs and priorities.
• Engage in vendor negotiations and oversight to maintain fiscal discipline and quality assurance.

• Identify, assess, and document potential risks and issues using a structured risk management framework.
• Develop, implement, and monitor risk mitigation and contingency plans.
• Escalate significant risks and issues to senior leadership with actionable recommendations.

• Establish and maintain quality standards to ensure deliverables meet organizational and stakeholder expectations.
• Implement and monitor project‑specific testing plans for hardware, software, and integration components.
• Conduct quality assurance reviews and facilitate lessons learned sessions post‑project.

• Collaborate with stakeholders to define measurable project benefits aligned with organizational goals.
• Develop metrics to track benefits realization and ensure projects contribute to strategic objectives.
• Review and report on benefits realization during project evaluation phases.

• Engage with stakeholders across all levels of the organization to ensure alignment and buy‑in.
• Facilitate steering committee meetings, executive updates, and stakeholder workshops.
• Manage competing interests and build consensus to drive project success.

• Conduct mid‑project reviews and final evaluations to ensure alignment with business objectives.
• Perform post‑implementation reviews to assess performance against success criteria.
• Effectively combine research tools and interviewing to investigate problems.

• Provide leadership to cross‑functional project teams, fostering collaboration and a shared sense of purpose.
• Provide timely, actionable, constructive feedback on a daily basis to team members.
• Facilitate large meetings with expert preparation, execution and follow through.

• Deliver tailored communication to diverse audiences, including executive sponsors, project teams, and external partners.
• Prepare and present comprehensive project status reports, highlighting key metrics,…