Community Manager (North Houston

COMMUNITY MANAGER / ASSISTANT COMMUNITY MANAGER Summary of Responsibilities

The Community Manager is fully accountable for all community operations including marketing, leasing, accounts receivables (delinquency & collections), accounts payables, resident retention, resident relations, physical asset maintenance, and contractor management.

• Economic Occupancy greater than 96%
• Delinquency less than 1% of Rental Income
• Maintenance expenses within the Community’s Maintenance Budget
• Work Order completion within 3 days of submission
• Make Ready completion within 5 days of moveout

• Integrity: perfectly honest and dependable with high levels of work quality
• Safety: behavior-based leadership that reinforces stop work authority, PPE & SDS compliance, and workplace cleanliness
• Work Ethic: punctual (attendance) and task-oriented producing a high quantity of work
• Teamwork / Respectfulness: assists in team responsibilities; receptive to feedback and mentorship

• Marketing: market comparable analysis, traffic generation, social media influence, response effectiveness; conduct monthly surveys (Comparable Property Questionnaire) and marketing plan updates; produce steady and significant prospect volume (typically 15 prospects : 1 lease); engage in professional social media interactions and monitor social media advertisements
• Leasing: ability to close, closing ratios, lease file completeness and accuracy, applicant screening quality