Operations Manager Job Houston area,Texas USA,Management

Compensation: $64,000 - $69,000 annually, depending on experience

Location: Houston, Texas

Inceed has partnered with a great company to help find a skilled Operations Manager to join their team!

This is a strong opportunity for a logistics leader who thrives in a fast-paced environment and enjoys driving operational excellence. In this role, you’ll lead a team of Transportation Coordinators, support day-to-day freight operations, and help shape the customer experience through process improvement, communication, and accountability. This position offers the chance to make a visible impact across service performance, team development, and operational consistency.

Key Responsibilities & Duties:

Lead and develop a team of Transportation Coordinators
Oversee truckload, LTL, hotshot, and specialized logistics operations
Serve as escalation support for customer and carrier issues
Partner on business reviews and transportation strategy improvements
Monitor service metrics, delivery performance, and exception trends
Develop and maintain standard operating procedures
Support billing accuracy and resolve customer and carrier disputes
Prioritize workloads and ensure deadlines are consistently met
Collaborate with cross-functional internal teams
Provide after-hours leadership support on a rotating basis

Required Qualifications &

Experience:

5+ years of logistics, transportation, or supply chain experience preferred
2–4 years of leadership or team management experience required
Experience supporting operational workflows in a fast-paced environment
Strong communication and relationship management skills
Ability to solve complex problems and make sound decisions
Proficiency with transportation management systems
Proficiency with Microsoft Office Suite, especially Excel
Eligible to work in the United States without sponsorship
Ability to meet physical requirements of the position

Nice to Have

Skills & Experience:

Bachelor’s degree in Logistics, Business, or related field
Experience conducting business reviews with clients
Background in cost-to-serve analysis
Exposure to SOP development and process improvement
Experience supporting multiple transportation modes
Familiarity with reporting and data analysis tools
This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.

Other Information:

On-site role with regular attendance required
May include nights, weekends, or holiday support on rotation
Collaborative environment with cross-functional partnership
Opportunity to influence process improvements and team performance

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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