Senior Customer Support Leader — Care Experience
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-08-13
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-13
Job specializations:
-
Management
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Point Click Care is seeking a Manager, Customer Support, to lead a team of solutions analysts delivering world-class customer service. You will oversee daily operations, coach staff, and implement processes to ensure consistent service quality.
You will manage cross-functional collaboration with Product, SaaS Ops, and other teams, acting as a liaison as needed. The role requires entrepreneurial energy and a passion for customer experiences, reporting to the Senior Director, Customer Support.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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