Sr. IT Project Manager - Radio Services

Position Description

About Harris County and Universal Services:
Harris County Universal Services (Universal Services) is transforming the way the County does business and seeking a Senior IT Project Manager, working within our Radio Services division, to join our team.

Universal Services is the enterprise IT solutions center for the departments and offices of Harris County, providing Information Technology, Public Safety and Justice Technologies, 311 Constituent Engagement Services, Fleet Services, and Records and Information Governance Services.

Harris County is the third largest and most diverse county in the nation, with a population of more than 5.1 million. Harris County Commissioners Court, the County’s governing body, directs a budget of more than $4 billion providing essential services including flood control, infrastructure, healthcare, housing, and justice administration.

This is a great time to join Universal Services as we enhance critical services to Harris County residents and internal customers.

The primary purpose of the Senior IT Project Manager role is to lead, oversee and ensure the successful delivery and management of Public Safety Technologies’ Radio Services strategic projects. While reporting to the Enterprise Project Management Office, the Senior IT Project Manager will office with Radio Services. The role is responsible for managing mission-critical initiatives that support public safety communications and radio infrastructure within scope, on time and within budget.

The Senior IT Project Manager will be responsible for the creation, organization, execution, and completion of strategic enterprise projects for Radio Services according to the Enterprise Project Management Office's standards and methodology.

• Planning, coordination, change control, overall leadership
• Review project proposals/plans to determine time frames, funding, processes.
• Establish overall work plans, phases, and iterations.

• Coordination of meetings, reporting, stakeholder communications
• Implement project communication plan.
• Review status reports and communicate changes to plans.

• Expectation management, engagement, conflict resolution
• Manage the relationship with clients and all stakeholders.
• Act as coach to junior PMs, executives, or others.

• Planning, tracking, forecasting, schedule updates
• Identify/schedule project deliverables, milestones, tasks.
• Monitor project progress against schedule.

• Risk identification, analysis, mitigation
• Conduct risk assessments.
• Develop/monitor risk mitigation strategies.

• Requirements, scope control, change requests
• Analyze project proposals for scope boundaries.
• Define authority and scope for project personnel.

• Team leadership, staffing, performance management
• Assign duties and responsibilities to project personnel.
• Arrange staffing/recruitment for project phases.

• Budget monitoring, forecasting, cost control
• Review project proposals to determine funding limitations.
• Direct and coordinate activities to ensure projects stay within budget.

• Quality planning, reviews, process improvement
• Monitor project activities for quality and accuracy.
• Ensure consistency in content and organizational “look and feel.”

• Vendor management, contracts
• Review/approve work plans from external service providers.
• Support vendor coordination as part of project execution.

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This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

• Bachelor’s degree in Business Information Systems, Computer Science, Business Administration, or a related field.

• Seven or more years of progressively…