Program Manager, Microsoft

What you’ll do:

The primary function of the Microsoft Program Leader, Project Management is to act as the customer’s single point of contact for post-order activities associated with active projects. This position will drive the Project Management Process and its associated elements throughout the organization to ensure accurate, complete and timely data with which fact-based decisions and evaluations can be made; and drive financial improvements and customer satisfaction on projects, through continuous improvements of Project Management processes by field based Project Managers and Project Engineers.

• Responsible for post-order support for Microsoft projects nationwide

• Manage, supervise and provide training for employees on applicable project teams

• Build relationships with product line management to assist in meeting critical project milestones for projects with Microsoft

• Develop effective “management to management” relationship with Microsoft to drive growth and build value for Eaton

• Participate in the Project Management leadership team, contributing creative ideas, thoughtful feedback, timely reports and updates, and a positive approach to the challenges presented

• Ensure integrity and competency of systems to comply with corporate, division, and organization policies, guidelines, and procedures

• Drive productivity growth within the group utilizing EBE principles and electronic tools to support efficient and profitable business growth

• Support the Industrial Sales Team and PMO in meeting strategic goals

• Attract, hire, develop, and retain top quality Project Managers who excel at providing customer value through the execution of processes, technical and commercial savvy, and effective relationship building with customers

• Technical product change and pricing negotiation, configuration changes, and approval and construction drawing preparation and changes

• Critical customer interface and relationship building while managing financials including Z accounts and customer claims

• Develop and train new team members, equipping them in the role of project manager ensuring a high level of productivity for all team members

• Resolve escalations related to factory, field service or customer issues.

• Bachelor’s degree from an accredited institution

• Minimum 8 years of experience in electrical industry project management, field sales and/or marketing

• Possess and maintain a valid and unrestricted driver’s license

• Relocation is not available. Candidates must currently reside within the United States and have access to an airport.

• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

• Bachelor’s degree in Engineering

• Master’s degree

• 10 years of experience in Field Sales or Marketing

• PMP Certification

• People management experience

• Knowledge of sales and project management

• Ability to leverage resources and influence authority

• Capable of driving financial improvements and customer satisfaction on projects

• Understanding of technical project change and pricing negotiation

• Ability to lead using communication, interpersonal, teamwork, and conflict management skills

• Capable of continuously growing and developing current customer relationships while still focusing on building new relationships with customers

• Knowledge of Eaton products, services, markets, channels, and competitors

• Possesses presentation, training, planning, and value-added selling skills

• Broad digital tools knowledge and implementation skills

• Travel may be required up to 25% of the time

The expected annual salary range for this role is $129000 - $189000 a year. This position is also eligible for a variable incentive program.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

All positions may require participation in video and in-person…