Enterprise Operations Executive Communications Manager

Enterprise Operations Executive Communications Manager

Description -

The Enterprise Operations Executive Communications Manager enables Enterprise Operations leaders to successfully deliver enterprisescalenarrativesby driving clear, credible, and outcome‑focused communications and change strategies. Reporting to the Enterprise Operations Chief of Staff, this role ensures thatour strategic priorities across Supply Chain and Digital organizations are understood, adopted, and sustained—internally across HP and externally with key stakeholders as needed.

Partnering closely with the Enterprise Operations Communications Director in Corporate Affairs, this role translates strategy, operating model changes, and transformation initiatives into aligned narratives, executive messaging, and engagement experiences that accelerate adoption, reduce execution risk, andmaintaintrust during change.

Key Outcomes & Responsibilities

1. Executive Communications & Strategic Messaging

Outcome: Enterprise Operations leaders consistently communicate priorities, decisions, and progress with clarity and credibility.

• Lead executive communications for senior Enterprise Operations leaders, including presentations, leadership messaging, town halls, and organizational announcements.
• Translate enterprise strategy, operational priorities, and transformation initiatives into concise, executive-ready narratives.
• Provide editorial oversight to ensure consistency, accuracy, and alignment withHP and EOmessaging standards.
• Coach leaders and communicators on executive presence, storytelling, and message discipline.

2. Transformation Communications & Change Enablement

Outcome: Enterprise Operations transformation initiatives are understood, adopted, and sustained across HP and with external stakeholders where required.

• Lead communications and change strategies for Enterprise Operations transformations, including operating model changes, digital enablement, supply chain evolution, and enterprise initiatives.
• Translate complex change into clear “why / what / how / what gets better” narratives for leaders, employees, and partners.
• Design hierarchical change communications that enroll senior leaders first and cascade through the organization with consistency.
• Partner with Transformation PMOs to align communications with change plans, milestones, and adoption of metrics.
• Develop external facing narratives, executive messaging, and stakeholder communications (e.g., suppliers, partners, customers) in coordination with Corporate Affairs when transformation impacts extend beyond HP.
• Establish feedback loops tomonitoradoption, resistance, and engagement, and adjust communications strategies accordingly.

3. Operational, Crisis & Incident Communications

Outcome: Enterprise Operationsmaintainstrust and alignment during disruptions, escalations, and high-risk operational events.

• Own communications preparedness and response for operational incidents, including supply disruptions, customer impacts, cybersecurity events, and business continuity scenarios.
• Develop andmaintaincommunicationofplaybooks, escalation protocols, and response frameworks.
• Partner with Corporate Affairs, Legal, Sales, and Operations to ensure coordinated andtimelycommunications.
• Advise leaders on tone, timing, and transparency during periods of uncertainty.

4. Employee Engagement & Organizational Alignment

Outcome: Employees understand Enterprise Operations priorities and remain engaged through transformation and change.

• Design and deliver engagementcommunicationsstrategies that reinforce enterprise priorities, leadership visibility, and a One Enterprise Operations culture.
• LeadEOleader
  
  All Employee Meetings, All Manager Meetings, Site Townhalls, leadership forums, and engagement campaigns.
• Partner with HR and Transformation teams to align communications with change adoption and workforce initiatives.
• Use employee feedback and engagement data to inform communication strategies and follow-through.

5.People & Vendor Leadership

Outcome: A high performing team and vendor ecosystem consistently delivers executive‑levelwork.

• Lead and develop a small team of executive communicators and engagement professionals.
• Set clear…