Manager Clinical Practice - Urology (Medical Center

At Houston Methodist, the Manager Clinical Practice position is responsible for daily oversight and leadership in developing and directing the daily operations of the clinic. This position assists in the delivery of quality health care and patient care management workflows or processes. The Manager Clinical Practice position implements operational improvements to promote a safe, patient focused environment and serves as a clinic resource and mentor to the staff regarding clinic operations, quality operations, patient experience, and staff engagement.

This position works in collaboration with clinic medical staff and system-wide administrative leadership from various areas and physician staff, as needed.

The manager position responsibilities include managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives. In addition, this position provides guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment.

This position also implements training, monitoring and operations initiatives that secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations.

Exempt

• Bachelor's degree

• Five years of nursing clinical experience, of which two years must have been in a managerial role in healthcare; for internals an ADN (Associate Degree in Nursing) will be accepted with seven years of clinical experience, of which two years must have been in a managerial role in healthcare with HM performance that demonstrates progressive leadership abilities

• Required
  • RN
    - Registered Nurse
    - Texas State Licensure
    - Texas Board of  Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency)
    and
  • BLS
    - Basic Life Support or Instructor (AHA) - American Heart Association
• Preferred
  • ACLS
    - Advanced Cardiac Life Support or Instructor (AHA)

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
• Ability to work effectively in a fast paced environment
• Demonstrates flexibility and adaptability in the workplace
• Demonstrates problem-solving skills to include investigation, identification of cause(s) and development of corrective action

• Performs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the department. Provides development and mentoring of staff. Meets or exceeds threshold goal for department turnover. Develops direct reports to perform these same functions.
• Provides fair and consistent leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.
• Facilitates and promotes effective team dynamics and teambuilding…