Manager, Support Services

Qualifications

• Bachelor’s degree or higher from an accredited college or university preferred.
• At least three (3) years of successful management experience in an operations-focused environment, ideally within warehousing, production or a similar setting.
• Demonstrated leadership skills with the ability to effectively train, supervise, and motivate teams to achieve operational goals.
• Excellent verbal and written communication skills, along with strong organizational and customer service capabilities.
• Proficient in using computers and productivity software, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and/or Google Workspace (Docs, Sheets, and Slides).
• Physically capable of working in all environmental conditions.

244 Days

$68,166 – BA 4 Salary Range (based on experience) as set by the Board of Trustees for the school year.

• Oversee the daily operations of all Support Services departments, ensuring efficiency, safety, and productivity across all departments.
• Serve as the primary liaison with customers, offering strategic guidance and support to ensure high-quality, cost-effective delivery of products and services for the Support Services departments.
• Provide timely and effective communication with internal stakeholders regarding project timelines, cost-saving strategies, and operational recommendations.
• Maintain hands‑on knowledge of equipment and technology to support team members and streamline operations.
• Lead training and development initiatives to ensure staff competency in safe and efficient operational practices.
• Assess operational needs and recommend the procurement of equipment, technology, and materials necessary to meet department objectives.
• Implement and oversee a preventive maintenance program to ensure equipment reliability and minimize downtime.
• Assist in recruitment efforts, including candidate interviews and hiring recommendations, in collaboration with the Assistant Director.
• Manage core human resources functions with the department, including oversight of attendance, punctuality, adherence to policy, and annual performance-related matters.
• Monitor and approve timekeeping and attendance records for assigned personnel; serve as acting authority in the absence of the Assistant Director of Support Services.
• Support enterprise-wide equipment and service needs, including issue resolution, performance analysis, and on‑site assistance as necessary.
• Serve in a leadership capacity during the absence of department management, including facilitating meetings, decision-making, and issue resolution.
• Execute additional responsibilities and special projects as assigned by senior leadership.
• Maintain consistent responsibilities and attendance to support the operational integrity of the Support Services department.

Work with frequent interruptions and maintain emotional control under stress. Work outside and inside; work around machinery with moving parts; work around moving objects or vehicles; repetitive hand motions; prolonged use of computer.

Work with frequent interruptions and maintain emotional control under stress. Work outside and inside; work around machinery with moving parts; work around moving objects or vehicles; repetitive hand motions; prolonged use of computer.

Until filled