Director of Operations - Fleet and Facilities

Job Location:

TX USME Services Center - Houston , TX 77041

Join our life-saving mission! Become part of a fast-growing healthcare company. As a Director of Operations
- Fleet and Facilities at USME you will provide training and education on the safe and effective use of our high-quality movable medical equipment, beds, and therapeutic surfaces, ensuring that healthcare providers can focus on patient healing.

The Director of Operations - Fleet and Facilities, plays a pivotal role in driving healthcare excellence by overseeing several critical departments and functions that sustain USME's branches, depots, and support centers nationwide. This comprehensive leadership position blends complete multi-site facilities management with robust fleet safety and regulatory compliance. The successful candidate will ensure our dedicated employees are equipped to seamlessly supply hospitals with vital medical equipment, nurture nationwide driver relationships, manage supplier partnerships, and oversee operational budgets to guarantee safety, efficiency, and organizational growth.

• Oversee fleet compliance with federal, state, and local regulations, specifically governing driver Hours of Service (HOS), electronic logging, and total mileage.
• Maintain accurate and up-to-date Department of Transportation (DOT) files, ensuring all driver qualification records rigorously meet federal standards.
• Ensure critical fleet document workflows, including asset insurance, commercial vehicle inspections, and state registrations, remain continuous and instantly accessible.
• Direct vehicle lifecycle operations, including identifying needs for asset expansion, procurement of new vehicles, and structuring efficient vehicle sales and decommissions.

• Monitor and systematically evaluate nationwide driver performance, proactively mitigating service disruptions, equipment failures, and safety incidents.
• Develop, implement, and administer comprehensive driver safety training programs tailored specifically for non-CDL vehicle operators.
• Investigate vehicle collisions using Samsara GPS/Telematics videos and data feeds, coordinating downstream risk and reporting steps seamlessly with HR and corporate insurance partners.
• Verify that training methodologies are effective in reducing liabilities and actively fostering defensive, safe driving habits across the entire corporate footprint.

• Manage all aspects of multi-site facilities operations, including branch relocations, space planning, and ongoing infrastructure maintenance across all corporate branches.
• Direct supplier services, utility agreements, and maintain Certificate of Occupancy (COO) and Certificate of Insurance (COI) records aligned with company growth strategies.
• Partner with the indirect purchasing department to standardize product and service offerings across branches, analyzing historical spend to maximize cost-efficiency.
• Lead Request for Proposal (RFP) processes with major vendors and establish proactive, long-term vendor relationship management frameworks.

• Manage and monitor the comprehensive facilities and fleet operating budgets, systematically identifying and addressing outliers to control costs.
• Utilize sophisticated fleet management software, Smartsheets, and transportation management systems to gather and analyze data on vehicle utilization, operational maintenance, and productivity metrics.
• Generate clear, data-driven reports and executive presentations for senior leadership, highlighting strategic insights aimed…