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Director, Customer Experience & Growth

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Spring Health
Full Time position
Listed on 2026-08-30
Job specializations:
  • Management
    Corporate Strategy, General Management
Salary/Wage Range or Industry Benchmark: 170000 - 190000 USD Yearly USD 170000.00 190000.00 YEAR
Job Description & How to Apply Below

Alma, a Spring Health Company, seeks a Director of Customer Experience to lead the frontline function as the company scales. You will shape CX strategy, empower managers, and drive data‑driven decisions that improve customer satisfaction across providers and clients.

You will collaborate with Product, Design, and Marketing to align initiatives with business goals while building a high‑performing, customer‑centric team in a remote‑first environment.

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