Regional​/Area Manager

Description

The Regional Manager is responsible for overseeing and managing the daily operations, service delivery, and performance of janitorial services across multiple client sites within a designated region. This includes ensuring that all janitorial services are provided efficiently, cost‑effectively, and at a high level of quality. The Regional Manager will report to the Director of Operations, lead the Route Manager, Project Manager, and Supervisors, and hold full P&L accountability for their portfolio of accounts.

They will also serve as the primary point of contact for customers in the region.

• Oversee the delivery of janitorial services for all assigned facilities within the region.
• Ensure that all janitorial staff comply with safety regulations, client expectations, and company policies.
• Maintain consistent communication with clients to ensure high customer satisfaction levels.
• Conduct regular site inspections to ensure quality standards are met.

• Manage, train, and support a team of district managers, supervisors, and janitorial staff.
• Provide ongoing coaching and performance feedback to ensure continuous improvement.
• Conduct performance evaluations and assist in employee development initiatives.
• Recruit and hire staff to maintain adequate coverage and meet operational needs.

• Prepare and manage budgets for the region, ensuring financial targets are met.
• Monitor and control labor, supply, and equipment costs to ensure profitability.
• Identify and implement cost‑saving initiatives without compromising service quality.

• Act as the primary point of contact for clients in the region, ensuring that all needs and expectations are met.
• Resolve any client concerns or issues in a timely and professional manner.
• Conduct periodic meetings with clients to review performance and gather feedback for continuous improvement.

• High School Diploma required.
• Bachelor’s degree in business administration, facilities management, or a related field is preferred.

• Minimum 5 years of experience in janitorial services, facilities management, or a related industry.
• At least 2 years of experience in a managerial or supervisory role.
• Experience in managing multiple sites or locations preferred.
• Valid driver’s license and personal transportation.

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in budgeting, cost control, and financial management.
• Ability to handle multiple priorities and manage time effectively.
• In-depth knowledge of janitorial operations, equipment, and cleaning techniques.

• Competitive salary based on experience.
• Health, dental, and vision benefits.
• Paid time off (PTO).
• 401(k).
• Performance bonuses and incentives.

• Work may take place in office buildings, schools, medical facilities, or commercial spaces.
• Jobs require travel to sites.
• May require evening, weekend, or holiday shifts depending on location needs.

DTK Facility Services is a Texas-based commercial facility services company that was founded in 1996 in Houston, Texas. The company services over 27 million square feet across 650 locations each day through the dedicated work of more than 1,600 team members. Our mission is to honor God by enhancing facilities and blessing others.

We are an Equal Opportunity Employer and welcome applicants from all backgrounds. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

• Janitorial experience.
• Multi‑site management.
• Ability to travel, strong communication skills, and computer skills.
• Bilingual a plus.