Manager,Completion and Success Job Houston area,Texas USA,Management

Job Title:

Manager, Completion and Success

Location:

LSC-Cy Fair

Regular/Temporary:
Regular

Full/Part Time:
Full-Time

Job

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

One LSC
Student Focused
Own It
Foster Belonging
Cultivate Community
Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Cy Fair

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education.
LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Location address is 9191 Barker Cypress Road, Cypress, TX 77433.

Job Description PURPOSE AND SCOPE

The Manager, Success and Completion at CyFair manages the Records department office to ensure the productivity of staff involved in student records, graduation, transcript evaluation, enrollment verification, prior learning assessments, state reporting, and Commencement. The Manager ensures compliance with college, state, and federal laws related to student records. The Manager maintains data for the campus administrators.

ESSENTIAL JOB FUNCTIONS

Supervises team of full-time and part-time Records Specialists and ensures staff is productive and completes work related to student success and other goals of the campus

Creates processes and guides staff in identifying students nearing degree completion. Oversees the assessment and analysis of completion data, student records, and transcripts, and identifies opportunities for continuous improvement in transcript evaluation and records management

Oversees dual credit registration processes and related communications with high school counselors to support accurate and timely student registration

Process graduation applications for degree completion

Supervise student outreach through departmental emails and phone

Monitor departmental budget and staff payroll

Attend departmental, campus, and system meetings;
Facilitate the weekly Advising and Records meeting

Develop training related to Records functions and provide information to campus staff;
Train staff and provide professional development

Reconcile state reporting and demographic errors

Assist internal and external customers with Records inquiries

Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES

Ability to meet specific deadlines on a daily basis
Excellent written and verbal communication skills
Excellent interpersonal and facilitation skills
Ability to work in a diverse College setting
Excellent problem-solving abilities

Ability to analyze data and set priorities based on data

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS

Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
Interface with internal and external contacts as needed to carry out the functions of the position
Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS

Bachelor's degree and at least 3 years of experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS

Master's degree

Salary

Hiring salary range is $54,528 - $62,708.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

Length of time (specific months and years) of employment

If the position was full time or part time

If the…