Director of Security Operations

Job Level: Senior

Location:

Houston, TX 77092
Position Type:
Full Time
Salary Range: $ - $ per year

Aldridge is a leading Managed Service Provider (MSP) offering scalable IT and cybersecurity solutions to fast-growing, small to mid-market businesses in the US. Founded in 1984, this private equity-backed company is a technology management consulting, and outsourcing firm that provides best-fit solutions through a tailored approach and local relationships. With offices in Houston, Dallas, Fort Worth, San Antonio, central Louisiana and Seattle, the company’s unwavering dedication, superior technical expertise, and keen understanding of business processes have transformed it into a trusted partner for its clients.

With a strong reputation for delivering high-quality services, Aldridge is committed to helping its clients optimize their technology infrastructure and achieve their business goals.

Aldridge is a forward-thinking organization committed to delivering innovative technology solutions and exceptional service to our clients. We are seeking a Director of Security Operations to own our security strategy and consulting practice and to provide leadership oversight of our Security Operations Center. As the Director of Security Operations at Aldridge, you will serve as the senior security voice with our clients and prospects, shape how we advise them on risk and compliance, partner with our Director of Product to bring the right security capabilities to market, and hold our Security Operations Center and our managed detection and response partners to a high standard on behalf of our clients.

The Director of Security Operations owns Aldridge’s security strategy and consulting practice and carries leadership accountability for the Security Operations Center. Reporting to the VP of Service Delivery, this role spends roughly 60% of its time on strategy and consulting — client security advisory, security solution direction, presales support, and Aldridge’s own security program — and roughly 40% providing direction and oversight to the SOC through the Security Team Lead, who reports to this role.

This is a leadership position rather than a working-manager position: the Director sets standards, targets, and priorities and is accountable for outcomes, but does not carry a day-to-day operational queue.

Aldridge currently operates a co-managed security model: third-party MDR, ITDR, and SOC/SIEM partners provide 24x7 eyes‑on‑glass and first-pass triage, and the Aldridge SOC owns validation, investigation, response, remediation, and tuning. The Security Team Lead owns the day‑to‑day execution of that model. The Director owns everything above it — how we advise clients on risk and compliance, the security capabilities we should be delivering and the standards they must meet, how security performance is measured and reported, and how the security team is staffed and developed.

Security tooling and services are brought to market in partnership with the Director of Product: this role identifies the need, evaluates fit, and validates efficacy, while the Director of Product owns vendor management, pricing, packaging, and the cost to support each offering. The Director of Security Operations is also the executive escalation point for major security incidents and the senior security voice with clients, prospects, and Aldridge leadership.

The Director of Security Operations reports to the VP of Service Delivery and has the Security Team Lead as a direct report, with the Security Analysts reporting through that lead. The Director owns hiring, performance management, career development, and the staffing plan for the security…