Managed Review Project Manager

Trans Perfect Is More Than Just a Job… Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

Trans Perfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, Trans Perfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ Trans Perfect's Global Link® technology to simplify management of multilingual content. Trans Perfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

• The Project Manager will be responsible for the execution of legal document review projects and be ultimately responsible for the quality and timeliness of all projects.
• Builds and grows relationships with clients, learning each client’s specifications and advising on best practices when appropriate.
• Identifies potential project problem areas and solves those problems before and as they arrive.
• Responsible for training and developing team and maintaining profitability of team.
• Contributes to improving internal processes and external offerings.
• Responsible for the execution of legal document review projects for VIP clients and complex cases.
• Oversee full life cycle of projects according to client parameters.
• Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope.
• Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.
• Be available to answer client questions about Relativity and perform various administrative functions of the application(s) to meet clients’ needs.
• Monitor multiple projects and jobs to ensure deadlines are met.
• Work closely with production staff to ensure proper allocation of resources based on deadlines and priorities set by the client.
• Serve as a liaison between the production staff, and the client during the life cycle of a project.
• Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.
• Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are met.
• Attend client meetings with sales teams to assist in closing deals and maintain client relationships.
• Train and develop project managers and project coordinators on team.
• Balance workload of team to maximize profitability while maintaining quality.
• Contribute to developing training material and to improving internal processes and external offerings.
• Perform other special projects or duties when required.

Your experience includes:

• Willingness to think outside the box to come up with creative solutions to solve problems while driving client success.
• Comfortable with hybrid-office/remote.
• Bachelor’s or JD Degree or relevant equivalent experience.
• Experience Managing Document Review Projects.
• Minimum 2 years of eDiscovery project management experience preferred.
• Experience with Relativity is highly preferred; RCA or RCU is a plus.
• Working knowledge of operations, including document imaging, printing, coding, and electronic data processing.
• Knowledge of MS Office applications including MS Access required.
• Available to work overtime, including evenings and weekends as needed.
• Available by phone or email when out of the office as needed.
• Ability to work well under pressure and meet tight deadlines.
• Must be a high-level problem solver and have high multi-tasking skills.
• Business-oriented with a record of leadership.
• Desired Skills and…