Executive Vice President of Operations

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Full Time Houston, TX, US

Vice President of Operations

Houston, Texas | On-Site | Executive Leadership Position

Optimal Balance Pharmacy is seeking an exceptional Vice President of Operations to help lead the organization through its next stage of national growth.

Over the past few years, we have grown from a local compounding pharmacy into one of the fastest-growing national compounding operations in the country.

Today, Optimal Balance Pharmacy has approximately 150 employees, is licensed in 35 states with additional states in process, supports a nationwide sales organization of approximately 70 representatives (and growing!) working directly with clients, and offers more than 250 compounds across our formulary. And we’re just getting started.

Our ambition is to build Optimal Balance into one of the largest and most recognized compounding pharmacy brands in the country. Reaching that level will require an entirely new level of operational infrastructure, leadership, technology and discipline.

We are looking for a builder, operator and strategic leader who understands what pharmacy operations look like at serious scale and can help architect the organization required to support several times our current volume. We are investing heavily in automation, technology, facilities, leadership, quality and infrastructure, and the Vice President of Operations will have a significant seat at the executive table in determining how those investments translate into a scalable operating platform.

This is not an opportunity to simply maintain what has already been built. We want someone who looks several years ahead and asks what this organization must look like at several times its current size, and what people, systems, processes, technology and infrastructure need to be built today to make that possible.

The foundation is already here: the national footprint, growth, provider relationships, team and demand. But there is still an enormous amount left to build. For the right operational leader, that is the opportunity.

Where This Role Sits

This position reports directly to ownership and serves on the executive leadership team.

Operational functions report into this role, including pharmacy operations support, fulfillment, shipping and receiving, inventory and procurement. Compounding, Quality, Regulatory and the statutory responsibilities of the Pharmacist-in-Charge remain with their existing leaders; this role partners closely with each of them rather than owning them, so that rapid operational growth happens inside a strong culture of compliance, quality and inspection readiness.

What You Will Own

You will have executive-level responsibility for the performance, scalability and continued development of our pharmacy operations. Your mandate will include:

• Lead and develop the operational leadership team across pharmacy operations, fulfillment, shipping, inventory, procurement and related operational functions.
• Build a scalable operating structure with clearly defined responsibilities, accountability and decision-making authority throughout the organization.
• Establish a comprehensive operating scorecard,KPIs, dashboards and management systems that provide leadership with real-time visibility into operational performance.
• Drive measurable improvements in prescription throughput, turnaround time, labor efficiency, productivity, capacity utilization, inventory performance, service levels and operating cost.
• Evaluate and continuously improve the entire prescription lifecycle, from prescription receipt and…