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Operations Manager

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-09-14
Job specializations:
  • Management
    Operations Management, General Management, Area Manager
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below
  • Lead, coach, mentor, and support Area Leaders
  • Drive engagement, accountability, productivity, and service delivery
  • Analyze data and insights to improve processes and operational excellence
  • Develop budgets, monitor expenses, and report on financial performance
  • Forecast staffing needs and partner with Recruiting to maintain team coverage
  • Lead training efforts and enforce systems, safety, and service standards
  • Collaborate with Sales and Account Executives to ensure client satisfaction and resolve issues
  • Identify opportunities to expand services and grow client relationships
  • Conduct site visits to uphold service quality and safety standards
  • Step in as necessary to ensure seamless service continuity
  • Oversee vehicle compliance, maintenance, and warehouse inventory
  • Identify future leaders and support professional growth
  • Work alongside Area Leaders and frontline teams, including occasional trash pickup
  • Lead assigned special projects from start to finish
  • Travel frequently within the assigned market and work outside standard business hours as needed
Requirements
  • 5–7 years of leadership experience with budget and reporting responsibility
  • General Manager experience preferred
  • Bachelor’s degree preferred
  • Proven ability to manage and develop teams while driving results
  • Strong Excel and data analysis skills
  • Organized, detail-oriented, and able to manage multiple priorities
  • Exceptional verbal and written communication skills
  • Passion for delivering outstanding service and building lasting relationships
  • Familiarity with hiring, talent development, and performance management
  • Ability to think on your feet, make sound decisions, and motivate a team under pressure
  • Proficient in MS Word, Outlook, PowerPoint, and Excel
  • Comfortable navigating new platforms
  • Valid driver’s license required
  • Ability to travel regularly throughout the market
  • Ability to lift/carry up to 50 lbs. and navigate stairs
  • Ability to work in varying weather conditions
  • Comfortable working around unpleasant odors when needed
Core Competencies

Demonstrates strong leadership and team development capabilities, with a focus on driving operational excellence and client satisfaction. Proficient in budget management, data analysis, and fostering professional growth within teams.

Highest-signal resume keywords
  • Leadership Experience
  • Budget Management
  • Data Analysis
  • Client Relationship Management
  • Team Development
Hard Skills
  • Data Analysis
  • Budget Management
  • Excel
  • MS Word
  • Outlook
  • Power Point
  • Talent Development
  • Performance Management
  • Service Delivery
  • Operational Excellence
Soft Skills
  • Verbal Communication
  • Written Communication
  • Organizational Skills
  • Detail-Oriented
  • Decision-Making
Certifications & Qualifications
  • Valid Driver’s License
Industry Keywords
  • General Manager Experience
  • Service Standards
  • Client Satisfaction
  • Team Coverage
  • Safety Standards
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