Area Manager, North America

To contribute, drive and support the implementation of the Business Assurance Strategy as approved by the Executive Leadership Team and Board of Directors. The Area Manager has overall responsibility for the Business Assurance business across Canada and the United States, with full accountability for achieving all financial, operational, and strategic objectives. This role owns the P&L for both countries and is responsible for driving profitable growth, overseeing logistics and operational performance, developing new business opportunities, and ensuring successful execution of the business strategy.

The Area Manager leads a business generating approximately 520 MNOK in annual revenue and oversees a workforce of approximately 120 FTEs across Canada, the United States and Mexico. This role is accountable for the effective management of all business operations, including workforce planning, talent acquisition, resource allocation, and budget management. The Area Manager is also responsible for delivering accurate monthly and quarterly business performance reports, ensuring operational excellence, financial discipline, and achievement of strategic objectives across the region.

The Area Manager will report to the Regional Manager, Americas. The Area Manager role will work actively on change management, company growth and improvement of sales. You will be responsible for building the Business Assurance brand in US and Canada.

What You'll do:

• Strategy & Business Performance
  • Own the Business Assurance strategy, performance, and growth agenda across the U.S. and Canada.
  • Set and drive key business objectives, KPIs, and financial targets.
  • Develop and execute market growth strategies to expand revenue, profitability, and market share.
  • Identify strategic partnerships and market opportunities that strengthen the Business Assurance business.
• Financial & Operational Leadership
  • Maintain full accountability for the Area P&L (approximately 520 MNOK) and overall business performance.
  • Lead budget planning, forecasting, and performance management to ensure achievement of financial objectives.
  • Drive operational excellence, resource optimization, and productivity across the region.
  • Oversee workforce planning, recruitment, talent development, and organizational capability growth.
• Reporting & Governance
  • Prepare and present monthly and quarterly business performance reviews for senior leadership.
  • Ensure accurate, consistent, and timely reporting across all business functions.
  • Establish effective governance and reporting processes to support informed decision‑making.
• Stakeholder & Market Leadership
  • Build strong relationships with internal and external stakeholders to drive collaboration and business results.
  • Partner with regional and global teams to align processes, systems, and best practices.
  • Provide market insights and recommendations to influence strategy, service development, and commercial priorities.
  • Champion and strengthen the Business Assurance brand across the U.S. and Canada.
• Key Performance Indicators
  • EBIT Targets
  • Annual sales targets
  • Revenue Targets
  • Employee Engagement

  • Customer Satisfaction

• Generous paid time off (vacation, sick days, company holidays, personal days)
• Multiple Medical and Dental benefit plans to choose from, Vision benefits
• Spending accounts – FSA, Dependent Care, Commuter Benefits, company‑seeded HSA
• Employer‑paid, therapist‑led, virtual care services through Talkspace
• 401(k) with company match
• Company provided life insurance, short‑term, and long‑term disability benefits
• Education reimbursement program
• Flexible work schedule with hybrid opportunities
• Charitable Matched Giving and Volunteer Rewards through our Impact Program
• Volunteer time off (VTO) paid by the company
• Career advancement opportunities

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