Business Service Unit Supervisor

The Supervisor provides the strategic leadership necessary to drive successful business operations. Under direction of senior management, with wide latitude for initiative and judgment, performs administrative work encompassing a multitude of assignments having critical impact on the direction and operations of the career office. This individual will be responsible for cultivating a work environment conducive to staff success and ensuring that the highest quality service is delivered to the residents in our communities.

The Supervisor understands the organizational mission and objectives; trains and develops staff; leads all career office operations in accordance with the guiding principles and values of the organization.

The Supervisor will develop and maintain relationships with employers, community leaders (including local government leaders), area schools, and other community organizations.

The Supervisor may supervise staff virtually, remotely in one or more locations, and/or in person; has direct or indirect relationships with all supervisors and line staff, including staff from other divisions and partner organizations.

A Supervisor develops ongoing relationships with other office Supervisors in the region, including those Supervisors employed by different career office contractors. Contractors include:
Employer Service staff, Vocational Rehabilitation Supervisors, Education Opportunity Providers, Regional Supervisors, Business Consultants, Recruiters, Board Staff, and other staff located outside the Supervisor’s office.

At least two years of equivalent experience preferred; bachelor’s degree preferred.