Director, Head of Patient Recruitment and Retention, Americas

BeOne continues to grow at a rapid pace with challenging and exciting opportunities for experienced professionals. When considering candidates, we look for scientific and business professionals who are highly motivated, collaborative, and most importantly, share our passionate interest in fighting cancer.

As the Head of Patient Recruitment and Retention, Americas within Global Clinical Operations (GCO), you will hold a leadership role responsible for designing and executing strategies to enroll and retain patients in BeOne clinical trials. This role works with study teams to ensure trials meet enrollment and long term follow-up milestones, implements and manages recruitment vendor partnerships, and liases with patient advocacy organizations to implement patient-focused approaches.

• Develop and lead a comprehensive, regionally-aligned patient recruitment and retention strategy designed to support portfolio priorities
• Ensure strategies are tailored to indication, geography, and patient population complexity
• Establish forecasting models to predict enrollment timelines and risks
• Integrate recruitment planning early into study design and feasibility processes

• Partner with Clinical, Medical, and Protocol Development teams to embed patient-centric principles into study design
• Identify and address patient burden factors that impact participation and retention
• Incorporate patient insights, advocacy input, and real-world evidence into recruitment strategies
• Promote diversity, equity, and inclusion in clinical trial participation

• Oversee execution of multi-channel recruitment strategies (digital, site-based, community outreach, partnerships)
• Lead development of retention programs to minimize screen failures and dropout rates
• Ensure deployment of patient support services (e.g., travel, concierge, education tools)
• Drive continuous monitoring and optimization of recruitment performance

• Identify, evaluate, and manage recruitment vendors, digital platforms, and patient engagement partners
• Establish strategic partnerships with patient advocacy groups, site networks, and community organizations
• Oversee vendor performance to ensure delivery against enrollment goals and timelines
• Lead sourcing and adoption of innovative patient recruitment technologies and solutions

• Implement data-driven decision-making using recruitment analytics, digital campaign metrics, and site performance data
• Leverage real-world data, epidemiology, and predictive analytics to optimize patient targeting
• Evaluate emerging trends including decentralized trials, digital engagement tools, and AI-driven recruitment
• Drive innovation pilots and scale successful approaches

• Drive cross-functional governance to support site selection, activation, and enrollment execution
• Line Manage – Patient Recruitment and Retention team members

• Microsoft Office Suite
• CTMS applications
• EDC applications
• Analytic tools (e.g. Citeline, Trialtrove, etc.) and additional feasibility software

• Demonstrated success leading enrollment strategies across various oncology therapeutic areas
• Established relationships with patient advocacy organizations and recruitment vendors
• Validated experience in data analysis, data interpretation to drive informed decision making
• Shown experience or willingness to learn how developing study delivery strategies and tactical/operational plans aligned to commercial and regulatory objectives
• Clinical trial patient and investigator recruitment experience
• Validated experience in project and budget management
• Confirmed experience working with Global teams

Travel:
Travel might be required as per business need.

Bachelor's degree (or equivalent) or higher in a scientific, medical or healthcare discipline with minimum of 10 years of combined experience in Feasibility, Clinical Trial Management, Personnel Management and Operations Management.

Global Competencies When we exhibit our values of Patients First, Driving Excellence, Bold Ingenuity and Collaborative Spirit, through our twelve global competencies below, we help get more affordable medicines to more patients around the world. Fosters Teamwork Provides and Solicits Honest and Actionable Feedback Self-Awareness Acts Inclusively Demonstrates Initiative…