Technical Service Specialist, Industrial Coatings

## Technical Service Specialist, Industrial Coatings Apply locations:
US-TX-Houston time type:
Full time posted on:
Posted Todayjob requisition :

JOB TITLE:

** Technical Service Specialist, Industrial Coatings
**** OUR COMPANY
** Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

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* Job Summary:

** The Technical Service Specialist supports and solidifies long-term retention of existing high-volume customers in the industrial business segment. Primary responsibilities include day-to-day management of various paint-related duties listed in the job responsibilities below.
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* Work Location:

** This role requires an onsite presence in
** Houston, TX
** and is not eligible for relocation.
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* Key Responsibilities:

*** Support relationships with both manufacturing and engineering at customer sites.
* Maintain key communication regarding daily projects and line issues.
* Provide technical direction and assistance to customers on the use of product lines.
* Possess working knowledge of paint technologies.
* Respond to questions and concerns regarding product lines and general operations.
* Troubleshoot & resolve painting issues and problems by providing recommendations on issues related to product, application, inventory and general paint process.
* Assist customer to overcome line problems. Gather data and material samples for analysis, testing and reporting.
* Assist with daily paint consumption, invoices, inventory, and paint ordering.
* Communicate data collection including (but not limited to):
Viscosity and Temperature data, appearance data using Wave Scan and film build collection devices. Collect and understand how to analysis the data.
* Regularly report data collection results summary internally and to the customer if required. Notify appropriate parties if data reveals results outside of expectations.
* Support monthly plant quality reports for customers. Make recommendations regarding specification ranges (i.e. viscosity) and quality ranges (i.e. appearance limits, color tolerances).
* Assist with customer demand forecast, on-site inventory and product orders.
* Support customer projects (LWRs) and test requests. Follow up with chemist for all details. Review and understand results. If requested, report out results with customer.
* Build relationships at all levels, help team deliver value.
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* Qualifications:

*** High School diploma/GED required. Additional education/college degree in Engineering/Technical field preferred.
* Minimum of 3-5 years paint application background in a manufacturing environment with industrial liquid coatings alignment.
* Additional experience with industrial painting equipment is highly preferred.
* The ideal candidate must have an understanding of technical (lab, research, etc.) principles and practices, as well as a general understanding of chemical handling and PSM (Process Safety Management.
* Excellent verbal and written communication skills is required.
* The ideal candidate must be able to work in a fast-paced manufacturing environment while handling multiple projects at any given time.
* Experience with Microsoft Office applications (Word, Excel, PowerPoint, Outlook) required.

* Travel required:

up to 20% (development/growth training, training of other employees and coverage at other locations).This is an active opening for which we are recruiting to fill immediately.
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