Operations Manager

Position Summary

The Operations Manager is responsible for leading the day-to-day operations of the manufacturing facility, ensuring the safe, efficient, and cost-effective production of high-quality products. This role drives operational excellence by optimizing resources, improving processes, and fostering a culture of safety, quality, continuous improvement, and employee engagement. The Operations Manager works cross-functionally to achieve production goals while maintaining compliance with company policies and industry standards.

• Direct and oversee daily manufacturing operations to achieve production, quality, safety, customer service, and SIFOT performance objectives.
• Foster a culture of operational excellence by promoting zero-defect performance in Environmental, Health & Safety (EHS), quality, and productivity through Operational Discipline (OD).
• Coach and mentor production teams to embrace a quality-first mindset, continuous improvement, and employee development.
• Implement Lean manufacturing principles, visual management, and continuous improvement initiatives to enhance operational performance.
• Evaluate production schedules and staffing requirements to ensure adequate labor resources and support appropriate safety stock levels.
• Design and optimize production workflows that improve throughput while maintaining product quality and workplace safety.
• Utilize expertise in manufacturing processes, raw materials, quality systems, and cost management to maximize operational efficiency.
• Ensure compliance with company policies, procedures, and performance standards while developing and supporting production personnel.
• Provide leadership and guidance to shift managers, resolving operational challenges and identifying productivity improvements.
• Serve as acting Plant Manager when required, providing leadership across all plant operations.
• Promote a strong safety culture by ensuring compliance with safety regulations and achieving annual EHS performance goals.
• Support the EHS Engineer by maintaining required health and safety documentation and ensuring regulatory compliance.
• Participate in Tier 3 performance meetings, analyzing key performance indicators and developing action plans to improve results.
• Effectively prioritize multiple responsibilities while meeting deadlines and maintaining high-quality standards.
• Partner with Human Resources to address employee relations matters and foster a positive, respectful work environment.
• Lead and coordinate the semi-annual physical inventory process.
• Drive continuous improvement initiatives related to housekeeping, workplace organization, and 5S+1 standards.
• Optimize labor utilization while continuously improving safety, quality, productivity, and operational costs.
• Collaborate closely with Supply Chain to meet customer delivery commitments and SIFOT targets.
• Manage departmental expenditures and ensure operational activities remain within approved budget guidelines.

• Bachelor’s degree in Business, Engineering, or a related discipline.
• Minimum of seven (7) years of leadership experience in a multi-shift manufacturing environment.
• Five (5) or more years of experience using Microsoft Office applications and ERP systems. At least one (1) year of project management experience.
• Minimum of one (1) year of experience working within an ISO 9001 or comparable quality management system.
• Three (3) or more years of experience preparing KPI reports, performing cost analysis, and presenting operational performance data.

• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
• Strong understanding of chemical manufacturing operations and applicable industry regulations.
• Previous experience managing operations within a chemical manufacturing or industrial production environment.
• Experience leading Lean manufacturing, continuous improvement, or operational excellence initiatives.
• Demonstrated leadership skills with the ability to motivate, develop, and manage high-performing teams.
• Excellent interpersonal and communication skills with the ability to collaborate across departments and organizational levels.
• Knowledge of inventory management, production planning, and project management methodologies.