Multimedia Systems Engineer IV

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Professional Houston, TX:2101 NASA Parkway, Houston, TX, US

2 days ago Requisition

ARES eMITS is seeking a Multimedia Systems Engineer to support the Workplace & Collaboration Services (WCS) in delivering innovative, consistent, and secure collaboration solutions. This role is responsible for engineering, installing, configuring, testing, and documenting Microsoft Teams Rooms (MTR)-certified equipment in NASA-managed collaboration spaces. The candidate must demonstrate hands‑on expertise, technical judgment, and strong leadership skills to ensure spaces are designed and operated in alignment with NASA standards and mission requirements.

eMITS is NASA’s enterprise-level service for delivering multimedia, IT communication platforms, and digital content supporting the Agency’s mission. From capturing rocket launches to delivering enterprise IT solutions and digital outreach, eMITS integrates mission‑critical communications across NASA OCIO and OCOMM. This position offers a unique opportunity to directly support NASA’s mission to inspire discovery and share NASA’s story with the world.

• Design, install and configure Microsoft Teams Rooms certified, appliance‑based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest
• Manage multiple projects simultaneously and provide daily/weekly project reporting.
• Provide technical analysis for new hardware systems, upgrades, risk assessments, and implementation plans.
• Participate in standards maintenance, assessment, and continual improvement, including commenting on NASA standards changes and hardware evaluation
• Stay current on industry trends as they relative to evolving collaboration space solutions.
• Review and technically evaluate custom/non‑standard room approaches, minimizing complexity and maximizing usability
• Analyze complex systems, identify gaps, and independently develop solutions.
• Contribute to system obsolescence planning, lifecycle tracking, and upgrade/replacement roadmaps (5–7 year planning horizon).
• Draft detailed engineering plans, analyses, workflows, and cost estimations.
• Support and guide facility‑related systems considerations.
• Facilitate engineering activities and meetings with Product Owners, customers, and stakeholders.
• Communicate technical concepts clearly to non‑technical stakeholders.
• Willingness to travel for face‑to‑face meetings, room installation/configuration/acceptance, technical evaluation/site survey, and center visits as needed
• Maintain relevant Microsoft Teams Rooms–related certifications

• Requires minimum BA/BS and 8-12 years of related experience as well as hold a relevant certification for engineering Microsoft Collaboration Systems.

• Demonstrated experience designing, installing, and configuring Microsoft Teams Rooms certified, appliance‑based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest
• Must possess current, relevant Microsoft Teams Rooms–related certifications (must be maintained as technology and MTR device list evolves)
• Demonstrated experience designing, installing, and configuring Microsoft Teams Rooms certified, appliance‑based systems, including compute appliances, touch consoles, cameras, microphones, speakers, displays, and content ingest
• Be familiar with Compliance with EPEAT, Section 508, and energy‑savings standards
• Proven competency in engineering collaboration spaces as complete audio/video systems, including room sizing, camera coverage, microphone…