Account Management Coordinator

Account Coordinators are the operational backbone of client service teams at marketing agencies, PR firms, and in-house brand departments. They keep projects on track, schedules accurate, and clients informed — managing the administrative and coordination work that lets Account Managers and Directors focus on strategy and relationships. This is typically an entry- to junior-level role and serves as the main starting point for agency account management careers.

• Coordinate day-to-day project workflow between clients, internal creative teams, media buyers, and production vendors
• Maintain project management tools — Asana, , or agency-specific systems — with current status, deadlines, and ownership
• Draft contact reports, meeting notes, and status documents after client calls and distribute them within 24 hours
• Track deliverable timelines across active accounts and flag items at risk of missing deadlines to the account team
• Prepare and submit client estimates, change orders, and invoices in coordination with finance and project management
• Manage client approval workflows: route assets for review, track feedback, and ensure version control on creative files
• Research competitive activity, industry trends, and audience data to support Account Managers preparing client presentations
• Coordinate trafficking of digital and print assets to media partners, ensuring specs and deadlines are met
• Maintain organized digital filing systems for client assets, briefs, approvals, and correspondence
• Support new business pitches by gathering research, formatting decks, and coordinating logistics for presentations

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)