Paralegal

Responsibilities

• Provide administrative support to the DOJ Accredited Representative, including scheduling, filing, and preparing documents.
• Assist clients with intake, gathering documentation, and completing immigration forms.
• Translate and interpret between English and Spanish for clients, staff, and volunteers.
• Maintain and organize case files within the case management system.
• Greet clients and volunteers during in‑office information sessions and assist with workshops.
• Outreach and coordinate with community partners, churches, and referral sources as needed.
• Perform other duties as assigned to advance the mission of SERJobs.
• Assist in making recommendations to the Program Coordinator regarding program services.
• Stay abreast of best practices and changes of immigration law, regulations, and policies.
• Assist with development/management of program budget and be responsible for making requests for materials and supplies not to exceed approved budget expenditures.
• Work with program staff and the Program Coordinator to ensure program goals are being met.
• Under general supervision of the Citizenship Program Coordinator, be responsible for meeting all performance goals of the grant.
• Attend staff meetings and serve on committees, as required.
• Adapt to other duties as assigned as services grow and change.
• Analyze program and follow up to verify quality and ensure activities and services achieve stated objectives and outcomes; revise program goals and objectives to meet changing needs.
• Participate in solicitation of funding requests from outside sponsors.
• Create presentations, summaries, and other helpful materials to ensure better communication and company‑wide understanding of the program.
• Manage deadlines and progress across the team to ensure deliverables are met on time and within budget.
• Collect and analyze feedback from program participants to gauge satisfaction and success.
• Maintain accurate and complete records as required; maintain quality and timely data entry per grant specifications.
• Actively participate in regular staff meetings and trainings and aid development of positive team relationships.
• Provide support to other core programs, including cross‑training in other service areas, assist with special projects and other tasks deemed necessary to achieve overall goals.

• High school diploma equivalent; associate degree, Paralegal Certificate, or related field.
• Minimum of 3 years of teaching experience, preferably with immigrants.
• Experience in soft skills and life skills training preferred.
• Demonstrated flexibility and experience working with diverse populations and communities in need.
• Bilingual preferred (Spanish).
• Excellent written and verbal communication, strong organizational and administrative skills, and ability to manage multiple priorities.
• Computer literate in Microsoft Office and electronic communication.
• Able to work with general direction and with minimal supervision.
• Ability to effectively present information and respond to questions from program staff and members.
• Energy and enthusiasm for instruction.
• Genuine compassion for underserved and vulnerable individuals and families.
• Interest in working within a nonprofit or ministry‑oriented environment.
• Ability to represent SERJobs’ values with professionalism, empathy, and grace.
• Strong initiative, flexibility, and problem‑solving skills.
• Interest in pursuing a long‑term career in law, social justice, immigration services, or nonprofit work.
• Must possess strong leadership skills and be results‑driven and detail‑oriented.