Donor Relations Coordinator

Donor Relations Coordinator

The Hobby Center's Donor Relations Coordinator serves as a central relationship manager and administrative anchor for the fundraising arm of the Advancement team, ensuring the seamless execution of donor stewardship, engagement, and fundraising efforts at the Hobby Center. Acting as a primary point of contact for donors and a key connector across development functions, this role is responsible for cultivating meaningful relationships through responsive communication and personalized engagement strategies that strengthen donor trust, retention, and long-term affinity for the organization.

The coordinator also plays a critical operational role by overseeing the administrative systems and follow-through necessary to support the full lifecycle of stakeholder engagement. Through meticulous organization, a proactive approach, and donor-centered service, the coordinator helps translate institutional priorities into impactful donor experiences that build community, strengthen relationships, and advance the Hobby Center's mission and strategic goals.

Responsibilities may be modified as needed to meet the organizational goals and employee strengths.

You Are

• Excited to meet new people and build relationships.

• Highly detail oriented, with the ability to understand and care for how individual tasks and data points contribute to organizational goals and donor experience

• Driven to synthesize information and identify connections

• A type "A" brain with a type "B" personality

• Eager to develop skills in donor relations, nonprofit administration, and event coordination, while contributing meaningfully to the organization's long-term philanthropic growth and community impact.

We Are

• A vibrant performing arts center in downtown Houston offering a huge range of arts and entertainment experiences.

• A connector, convenor, and incubator for all Houston audiences, artmakers, and arts organizations.

• An established, stable nonprofit organization engaged in an exciting period of growth and transformation.

• Committed to creating a welcoming, inclusive workplace that embraces diversity of people and ideas and fosters a sense of belonging.

• A high-performance culture that is supportive of your professional growth and ability to work in a sustainable, empowered way.

Skills and Qualifications

Requirements:

• Excellent organizational skills and attention to detail

• Strong written and verbal communication skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Ability to manage multiple tasks and meet deadlines

• Ability to work at a desk (sitting or standing) and computer for extended periods of time

• A positive, collaborative approach to work and an enterprising spirit

• Passion for the Hobby Center's mission and desire to play a vital role during a transformational period of growth

Ideal

Skills and Experience:

• Bachelor's degree or equivalent experience in arts administration, hospitality, high-end client service, or related field

• Prior experience in the performing arts or live entertainment sectors

• Prior experience with relevant CRM systems (Tessitura and Ticketmaster a plus)

• Prior experience with relevant email platforms (i.e. mailchimp, Constant Contact etc.)

• Interest in or passion for the performing arts and nonprofit work

• Positive attitude and willingness to learn

• Strong interpersonal skills and a customer service mindset

• Ability to handle confidential information with professionalism

• Familiarity with performing arts subscription models and campaigns and patron loyalty programs

Attitudes and Behaviors We Value:

• Embracing a spirit of ongoing growth and learning

• Employing direct, open communication and conflict resolution

• Managing work independently and increasing ownership over time

• Supporting colleagues and partners to achieve collective success

• Strengthening awareness and interrogation of our individual biases

• Celebrating our own and others' wins, big and small

• Contributing to a nimble team with a broad scope of work

• Engaging through a lens of opportunity

Team members at the Hobby Center for the Performing Arts must thrive on challenge and be comfortable working in a…