Group Manager-Katy

ABOUT BO’S PLACE

Bo's Place is a non-profit bereavement center offering free of charge grief support groups in English and Spanish for children, families, and adults in greater Houston and surrounding areas and providing education and resources for those who assist people in grief. Through our Information & Referral Line, in-person and online support groups, school-based groups, education and training programs, and outreach initiatives, Bo’s Place supports the bereaved and equips others to better support them as well.

The Groups Manager assists with the implementation of Bo’s Place programs. The job responsibilities are divided into five areas: management of assigned groups and programing, responding to information and referral inquiries, program evaluation/quality improvement, community education/outreach, and administrative. The Groups Manager is a full-time exempt position reporting to the Program Director.

• Responsible for coordinating designated grief support groups and programing including communication and management of participants and volunteers.
• Management of the Bo’s Place Katy Group, with office hours at both the Katy group location and the Bo’s Place building location in central Houston.
• Responsible for management of participants in assigned group or programming from the tracking and documentation needed for the registration process leading up to placement, and the support and communications needed once placed.
• Participates in regular supervision meetings with the Program Director.
• Participates in recruitment, ongoing training, supervision, and retention of volunteers and interns.
• Responsible for the ongoing upkeep of the Bo’s Place facility.
• Responsible for review and enhancement of the group curriculum and program activities appropriate to the various ages served.

• Responds to Information and Referral Calls/Inquiries.
• Assists in reviews and updates of the information and referral resource list.

• Stays current in knowledge of literature, research, trends in the grief and bereavement support field.
• Participates in ongoing evaluation of program services for quality improvement with the Program Director.

• Participates in training and outreach presentations offered both online and onsite at Bo’s Place, and in the greater Houston community.
  
  Both presents and assists in developing new materials.
• In coordination with the Outreach Director, cultivates relationships with other organizations and individuals to build referral sources and to increase awareness of the needs of the bereaved and the grief support services available at Bo’s Place.
• Provides assistance and participates in education awareness and outreach events including but not limited to Bo’s Place internal events (i.e. Ofrenda: A Día de los Muertos Event, Volunteer Appreciation event, quarterly outreach events, open houses) and external events (i.e. community fairs, speaking engagements, etc.)

• Participates in program staff and Bo’s Place all staff meetings.
• Attends and assists in special events (i.e., Hearts of Hope, Marathon Hoopla Station, Derby party), as requested.
• Submits program news and stories for Bo’s Place e-newsletters and publications.
• Performs other duties as requested by the Program Director or Executive Director.
• Maintains and updates participant data in the program database and other data needed for grants and monthly reports

• Graduate degree in social work, counseling, psychology, or marriage and family therapy.
• Current Texas State license in professional field.
• Clinical experience with adults, children, families, and groups.
• Malpractice insurance coverage at maximum level.

• Fluency in Spanish preferred.
• Proficiency in Microsoft applications required.
• Skills in supervision of staff/volunteers.
• Flexible and able to maintain a supportive, helpful attitude and work well with different constituent groups such as volunteers, other staff, and members of the community.
• Ability to tolerate intense affect, including strong expressions of grief.
• Strong organizational skills. Excellent verbal and written communication skills.
• Strong team orientation.
• Integrity, warmth, positive outlook, compassion, and a good sense of humor.
• Ability to discern and protect privileged/confidential information.
• Ability to multi-task, organize and prioritize tasks

Work Schedule:

Monday – Thursday 8:30 a.m. – 5:30 p.m. and Friday 8:30 a.m. – 4:30 p.m. Some evening and weekend hours required for special event support. As an exempt employee, one can reasonably expect to work more than the core hours stated.

Department:
Program Job Status:
Full-time

FSLA Status:
Exempt

Reports to:

Program Director