Manager, Data and Operations | Advancement Team

About the Role

The vision for Advancement at Good Reason Houston (GRH) is to operate with a best‑in‑class capacity building strategy to become the premier city for public education in the nation. Our vision is vested in the organizational mission that every child in every neighborhood in Houston deserves to have access to a world‑class public school and thrive in the Houston of tomorrow.

Good Reason Houston’s Manager, Advancement Data & Operations will drive this work forward through optimization of data management and oversight of operational processes within the Advancement team. This role will also enhance the organization’s fundraising efforts by monitoring key performance indicators, managing donor information systems, optimizing donor portfolios through prospect research, and effective collaboration with Finance. The ideal candidate will possess a strong background in data management and fundraising, along with the ability to anticipate various strategic fundraising needs.

This position will play a key role in growing the philanthropic management of foundation, individual, and corporate giving portfolios, working within the Advancement team to streamline operations, optimize fundraising progress, provide training and support to staff on the use of database systems, data entry standards, and reporting tools, all while fostering a collaborative environment that encourages a culture of philanthropy and knowledge sharing.

This role will report to the Chief Advancement Officer.

• Monitor database performance and optimize queries to enhance user experience and reporting capabilities.
• Coordinate information sharing and collect key information and data cross‑functionally.
• Ensure data integrity of donor databases, including communications logs, data entry, gift acknowledgement, and reporting.
• Implement and uphold best practices for data security and privacy, ensuring compliance with relevant regulations.
• Lead system transitions with a focus on user adoption, standardized workflows, and minimal disruption.
• Train and onboard cross‑functional team members on system use and best practices; provide ongoing support.
• Develop and maintain clear protocols for data entry, management, and reporting to ensure consistency while promoting data security and privacy best practices.
• Conduct regular audits to maintain data quality and compliance with policies and regulations.

• Develop and maintain a comprehensive portfolio of donor and prospect data to support fundraising strategies.
• Gather and analyze detailed information about prospects and donors including donor demographics, giving history, engagement data, and prospect information such as potential giving capacity, philanthropic interests, and connections to the organization.
• Manage resources and processes for wealth screening donors and prospects to focus fundraising efforts on high‑potential donors, tailor communication strategies based on individual giving capacities, and identify major gift prospects.
• Utilize wealth screening and prospect research to establish a manageable prospect pool and strategically assign prospects to frontline fundraisers and optimize donor engagement strategies.
• Collaborate with frontline fundraising staff to optimize portfolio management and donor prospecting in order to effectively establish multi‑year revenue‑generating donor relationships.

• Generate regular and ad‑hoc reports for senior leadership and board members, showcasing key performance indicators related to fundraising efforts and donor engagement.
• Utilize data visualization tools to present complex data insights in an understandable format for stakeholders.
• Assist in the development of dashboards and performance metrics to track progress against fundraising goals.
• Identify follow‑up needs and assign tasks as needed to ensure all necessary information is collected and reported.

• Oversee the ongoing, accurate, and timely processing of all donations, including cash, pledges, and in‑kind gifts.
• Collaborate with the Finance and…